Cannot connect Nextcloud with OnlyOffice after update

Issues during installation and related to database
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kosmonaut_75
Posts: 1
Joined: Mon Aug 05, 2019 8:08 am

Cannot connect Nextcloud with OnlyOffice after update

Post by kosmonaut_75 » Mon Aug 05, 2019 8:22 am

Hi,
I have two VPS, one running Nextcloud, the other OnlyOffice, both on Centos 7. I connected both with the OnlyOffice Connector App in Nextcloud. It has gone smoothly without problems for months. Now I updated the OnlyOffice VPS (yum update) and renewed the Let's encrypt certificate for the onlyoffice subdomain. The result is that files are not opened in Onlyoffice anymore. The Connector app is still there in Nextcloud, however without the choice which applications (doxc, ppt, etc) are to opened in Onlyoffice. I entered the correct domains for Nextcloud and Onlyoffice in the Connector App of course. The result is that nothing happens and files are downloaded instead of being opened in Onlyoffice.

Any ideas what I can do to fix the problem?

By the way: What is the Centos 7 command to restart document server?? Maybe that could help...

Maxim
Posts: 2017
Joined: Tue Oct 11, 2016 2:34 pm

Re: Cannot connect Nextcloud with OnlyOffice after update

Post by Maxim » Tue Aug 06, 2019 6:40 pm

Hello kosmonaut_75!
Try to reinstall Onlyoffice app.
Also check logs

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