404 when trying to run DocServer for first time.

Issues during installation and related to database
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Daviator
Posts: 3
Joined: Wed Jun 12, 2019 2:23 pm

404 when trying to run DocServer for first time.

Post by Daviator » Wed Jun 12, 2019 8:00 pm

I'm trying to test out the ONLYOFFICE Doc Server DE and have installed off the prerequisites and created the user and database in PostgreSQL without any issues. I then installed the server but when it tries to run for the first time I get:

Not Found
HTTP Error 404. The requested resource is not found.


Server is running Windows Server 2012 R2

Any help would be greatly appreciated.

Maxim
Posts: 2017
Joined: Tue Oct 11, 2016 2:34 pm

Re: 404 when trying to run DocServer for first time.

Post by Maxim » Thu Jun 13, 2019 10:22 am

Hello!
Did install all prerequisites succesfully?
what URL do you try to browse?

Daviator
Posts: 3
Joined: Wed Jun 12, 2019 2:23 pm

Re: 404 when trying to run DocServer for first time.

Post by Daviator » Thu Jun 13, 2019 4:23 pm

Yes, the prerequisites (Erlang, RabbitMQ, Redis, PostgreSQL) all installed successfully and were installed first. I also successfully created the required user account and database in PostgreSQL.

Maxim
Posts: 2017
Joined: Tue Oct 11, 2016 2:34 pm

Re: 404 when trying to run DocServer for first time.

Post by Maxim » Thu Jun 13, 2019 6:26 pm

I also successfully created the required user account and database in PostgreSQL.
Why? It should be there already.
Check logs. Is there error?

Daviator
Posts: 3
Joined: Wed Jun 12, 2019 2:23 pm

Re: 404 when trying to run DocServer for first time.

Post by Daviator » Fri Jun 14, 2019 2:06 pm

the instructions say to create the onlyoffice user and database.

Maxim
Posts: 2017
Joined: Tue Oct 11, 2016 2:34 pm

Re: 404 when trying to run DocServer for first time.

Post by Maxim » Tue Jun 18, 2019 7:39 am

Hello!
Did you follow this instrcution?
Please specify is there installed English localization package on your server?

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