error with symbols in word app (nextcloud)

Issues during installation, usage and configuring
Post Reply
Flori261
Posts: 2
Joined: Mon Apr 08, 2019 5:53 pm

error with symbols in word app (nextcloud)

Post by Flori261 » Mon Apr 08, 2019 6:03 pm

Hello everyone,

I administrate a nextcloud server, which is installed on a "plesk" system. Onlyoffice is installed via a dockercontainer. Onlyoffice is correctly integrated into Nextcloud.

Every time I open the "word" app, the icons in the toolbar are broken. Sometimes when I delete the container and pull it out of the dockerhub again, the icons are displayed correctly for one single time.

In the other apps this error does not occur.

How can I solve my problem?
Attachments
onlyoffice_error.jpg
onlyoffice_error.jpg (245.94 KiB) Viewed 42 times

Carl
Posts: 149
Joined: Thu Apr 12, 2018 10:00 am

Re: error with symbols in word app (nextcloud)

Post by Carl » Wed Apr 10, 2019 8:05 am

Hello,

Please specify if the interface of spreadsheet and presentation editors is displayed correctly. Also specify the browser you are using. Try to check if the issue occurs in some other browser.

Flori261
Posts: 2
Joined: Mon Apr 08, 2019 5:53 pm

Re: error with symbols in word app (nextcloud)

Post by Flori261 » Mon Apr 15, 2019 9:19 am

Yes the icos are correct in the other apps. I use the latest Chrome. The icons are also wrong in IE, Firefox and Safari.

Post Reply