The Downloaded excel is not the latest version

Questions/problems on Docker
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Joined: Fri Oct 26, 2018 1:55 am

The Downloaded excel is not the latest version

Post by Carrie » Fri Oct 26, 2018 12:37 pm

Just as the document ... rated.aspx said,
I have installed all the docker version servers(Community Server, Document Server, Mail Server) integrated ,and my server's system is Ubuntu 16.04,8GB RAM,8 GHz CPU.
When I downloaded the .xlsx file just after having edited it on the spreadsheet editor,I found that the excel is not the latest online version,and it seems like it is a earlier version.Why?And the version history is still the earlier version.Why?What should I do to ensure that every time I can get the latest version by downloading it from website?
Looking forward to your reply,thanks!
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Posts: 172
Joined: Thu Apr 12, 2018 10:00 am

Re: The Downloaded excel is not the latest version

Post by Carl » Mon Oct 29, 2018 8:05 am


Probably you have downloaded the document right after closing the editor. The version of the document is built in about 10 seconds so we'd recommend to wait a bit and then download the file. You can check that the version is built by the Updated [date and time] caption under the file title. If the changes in files are not saved at all on your portal, please specify the versions of ONLYOFFICE components you installed.

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