Online editing and saving docx ending in a corrupt file

Any issues about docs (uploading, editing and etc.)
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diffdev
Posts: 1
Joined: Wed Sep 05, 2018 9:45 am

Online editing and saving docx ending in a corrupt file

Post by diffdev » Wed Sep 05, 2018 9:50 am

Hi,

we just realized that by editing and saving any docx document ruins its descriptor. The header and footer xml is populated with an "<a:graphicFrameLocks>" node which makes Word unable to open it...
Could this be an error on our end? Did anyone face the same before?

Regards,
Janos

Maxim
Posts: 1786
Joined: Tue Oct 11, 2016 2:34 pm

Re: Online editing and saving docx ending in a corrupt file

Post by Maxim » Thu Sep 06, 2018 3:50 pm

Hello diffdev!
Unfortunately but there is not enough information. Is it possible to get this file to analyze and it would be great if you inform us version of Word you used to open the file.

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