DNS & Mail Exchange issue (MX)

Suggestions on Mail Server Installation/Functionality
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Posts: 1
Joined: Mon Aug 13, 2018 5:05 pm

DNS & Mail Exchange issue (MX)

Post by davidpellerin » Mon Aug 13, 2018 5:44 pm

Good day OnlyOffice team! I have been testing your package for a few weeks now but I have an issue with the mail module that I can't seem to resolve. I used the oneclick onstaller on a clean ubuntu 16.04 server. All modules work like a charm but I can't seem to get the mail module to accept the DNS configuration. Long story short, all the parameters but the the following seemed detected by the server:


I have attached a snapshot of my enom's (url provider) configuration to demonstrate that it was added to our enom configuration as requested by the mail module. Any idea how to resolve this???


Notes: I'm hosting the server behind a firewall at the office. I can reach all modules via fingo.network (our url) but I can't get the mail module to accept my Fingo.Network
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Posts: 2017
Joined: Tue Oct 11, 2016 2:34 pm

Re: DNS & Mail Exchange issue (MX)

Post by Maxim » Tue Aug 14, 2018 6:44 am

Hello davidpellerin!
If you check your domain (MX record) at mxtoolbox what you get? Just to be sure that your DNS record is published.

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