Integrated Onlyoffice stuck on loading

Questions/problems on Docker
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claudiorain
Posts: 1
Joined: Fri Aug 03, 2018 2:32 pm

Integrated Onlyoffice stuck on loading

Post by claudiorain » Fri Aug 03, 2018 3:26 pm

I apologize if by chance this discussion has already been addressed but I have not found anything useful to solve the problem.

I installed Onlyoffice Document Server - Docker version on Centos 6.6 by following this guide (https://helpcenter.onlyoffice.com/it/se ... ation.aspx). Everything is OK, Document Server now responds in SSL (I created a certificate) to the https://server-ip address.

Now, I'm trying to integrate the Document Editor on my Angular JS application, deployed on another machine on the same subnet. It seems to work, the JS is appropriately loaded using <script type = "text / javascript" src = "https://server-ip/web-apps/apps/api/documents/api.js"> </ script> but the document editor is not loaded and remains locked with the "Loading" screen and the Onlyoffice logo without any errors.

What could be the problem? Also, is there a log file where to find any connection errors? Are there any other procedures to be carried out than those mentioned in the aforementioned guide?

Thanks in advance for the support

Maxim
Posts: 1821
Joined: Tue Oct 11, 2016 2:34 pm

Re: Integrated Onlyoffice stuck on loading

Post by Maxim » Mon Aug 06, 2018 11:33 am

Hello claudiorain!
Have you seen this API?

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