I currently have OnlyOffice Community Server installed under CentOS 7 with nginx.
After updating the onlyoffice-communityserver package 9.6.2-171 from to 9.6.3-173, its no longer working.
The error message is:
Also, there are a lot of Access Denied error messages on the MySQL log (mysqld.log):Application Exception
Runtime Error
A runtime error has occurred
Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed (for security reasons).
Details: To enable the details of this specific error message to be viewable, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".
<!-- Web.Config Configuration File -->
<configuration>
<system.web>
<customErrors mode="Off"/>
</system.web>
</configuration>
Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.
<!-- Web.Config Configuration File -->
<configuration>
<system.web>
<customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
</system.web>
</configuration>
Version Information: 5.12.0.301 (tarball Fri Jul 20 15:09:05 UTC 2018); ASP.NET Version: 4.0.30319.42000
Additional logs:Version: '5.7.22' socket: '/var/lib/mysql/mysql.sock' port: 3306 MySQL Community Server - (GPL)
2018-08-03T04:30:27.297105Z 35 [Note] Access denied for user 'root'@'localhost' (using password: NO)
2018-08-03T04:30:27.297203Z 38 [Note] Access denied for user 'root'@'localhost' (using password: NO)
2018-08-03T04:30:27.297634Z 36 [Note] Access denied for user 'root'@'localhost' (using password: NO)
2018-08-03T04:30:27.297818Z 37 [Note] Access denied for user 'root'@'localhost' (using password: NO)
2018-08-03T04:30:27.480855Z 39 [Note] Access denied for user 'root'@'localhost' (using password: NO)
2018-08-03T04:30:27.525161Z 40 [Note] Access denied for user 'root'@'localhost' (using password: NO)
2018-08-03T04:30:27.537011Z 41 [Note] Access denied for user 'root'@'localhost' (using password: NO)
2018-08-03T04:30:27.557591Z 42 [Note] Access denied for user 'root'@'localhost' (using password: NO)
2018-08-03T04:30:27.580563Z 43 [Note] Access denied for user 'root'@'localhost' (using password: NO)
2018-08-03T04:30:27.593914Z 44 [Note] Access denied for user 'root'@'localhost' (using password: NO)
Please advise if this updated version requires any additional steps or configuration after is applied.2018-08-03 01:30:30,086 ERROR [Thread Pool Worker] ASC.Resources - ReplaceLogo
MySql.Data.MySqlClient.MySqlException (0x80004005): Authentication to host 'localhost' for user 'root' using method 'mysql_native_password' failed with message: Access denied for user 'root'@'localhost' (using password: NO) ---> MySql.Data.MySqlClient.MySqlException (0x80004005): Access denied for user 'root'@'localhost' (using password: NO)
at MySql.Data.MySqlClient.MySqlStream.ReadPacket () [0x00096] in <0a135c8e4d604d948724bf6960583b7f>:0
at MySql.Data.MySqlClient.NativeDriver.ReadPacket () [0x00000] in <0a135c8e4d604d948724bf6960583b7f>:0
at MySql.Data.MySqlClient.Authentication.MySqlAuthenticationPlugin.ReadPacket () [0x00000] in <0a135c8e4d604d948724bf6960583b7f>:0
at MySql.Data.MySqlClient.Authentication.MySqlAuthenticationPlugin.AuthenticationFailed (System.Exception ex) [0x0003f] in <0a135c8e4d604d948724bf6960583b7f>:0
at MySql.Data.MySqlClient.Authentication.MySqlAuthenticationPlugin.ReadPacket () [0x0000f] in <0a135c8e4d604d948724bf6960583b7f>:0
at MySql.Data.MySqlClient.Authentication.MySqlAuthenticationPlugin.Authenticate (System.Boolean reset) [0x00097] in <0a135c8e4d604d948724bf6960583b7f>:0
at MySql.Data.MySqlClient.NativeDriver.Authenticate (System.String authMethod, System.Boolean reset) [0x0002a] in <0a135c8e4d604d948724bf6960583b7f>:0
at MySql.Data.MySqlClient.NativeDriver.Open () [0x00320] in <0a135c8e4d604d948724bf6960583b7f>:0
at MySql.Data.MySqlClient.Driver.Open () [0x0000b] in <0a135c8e4d604d948724bf6960583b7f>:0
at MySql.Data.MySqlClient.Driver.Create (MySql.Data.MySqlClient.MySqlConnectionStringBuilder settings) [0x0004e] in <0a135c8e4d604d948724bf6960583b7f>:0
at MySql.Data.MySqlClient.MySqlPool.CreateNewPooledConnection () [0x00000] in <0a135c8e4d604d948724bf6960583b7f>:0
at MySql.Data.MySqlClient.MySqlPool.GetPooledConnection () [0x0008a] in <0a135c8e4d604d948724bf6960583b7f>:0
at MySql.Data.MySqlClient.MySqlPool.TryToGetDriver () [0x0003f] in <0a135c8e4d604d948724bf6960583b7f>:0
at MySql.Data.MySqlClient.MySqlPool.GetConnection () [0x0001c] in <0a135c8e4d604d948724bf6960583b7f>:0
at MySql.Data.MySqlClient.MySqlConnection.Open () [0x0016d] in <0a135c8e4d604d948724bf6960583b7f>:0
at ASC.Common.Data.AdoProxy.DbConnectionProxy.Open () [0x00019] in <36581e6887064d56b05ff22b7d2875ec>:0
at ASC.Common.Data.DbManager.OpenConnection () [0x000b2] in <36581e6887064d56b05ff22b7d2875ec>:0
at ASC.Common.Data.DbManager.get_Command () [0x0000e] in <36581e6887064d56b05ff22b7d2875ec>:0
at ASC.Common.Data.DbManager.ExecuteList (ASC.Common.Data.Sql.ISqlInstruction sql) [0x00000] in <36581e6887064d56b05ff22b7d2875ec>:0
at ASC.Common.Data.DbManagerProxy.ExecuteList (ASC.Common.Data.Sql.ISqlInstruction sql) [0x00006] in <36581e6887064d56b05ff22b7d2875ec>:0
at ASC.Core.Data.DbBaseService+<>c__DisplayClass7.<ExecList>b__6 (ASC.Common.Data.IDbManager db) [0x00000] in <7272b593fdd5425cae6ad74c1bd68d9f>:0
at ASC.Core.Data.DbBaseService.Execute[T] (System.Func`2[T,TResult] action) [0x00007] in <7272b593fdd5425cae6ad74c1bd68d9f>:0
at ASC.Core.Data.DbBaseService.ExecList (ASC.Common.Data.Sql.ISqlInstruction sql) [0x0000d] in <7272b593fdd5425cae6ad74c1bd68d9f>:0
at ASC.Core.Data.DbTenantService.GetTenants (ASC.Common.Data.Sql.Expressions.Exp where) [0x00008] in <7272b593fdd5425cae6ad74c1bd68d9f>:0
at ASC.Core.Data.DbTenantService.GetTenant (System.String domain) [0x00039] in <7272b593fdd5425cae6ad74c1bd68d9f>:0
at ASC.Core.Caching.CachedTenantService.GetTenant (System.String domain) [0x00012] in <7272b593fdd5425cae6ad74c1bd68d9f>:0
at ASC.Core.TenantManager.GetTenant (System.String domain) [0x0001f] in <7272b593fdd5425cae6ad74c1bd68d9f>:0
at ASC.Core.TenantManager.GetCurrentTenant (System.Boolean throwIfNotFound) [0x00047] in <7272b593fdd5425cae6ad74c1bd68d9f>:0
at TMResourceData.WhiteLabelHelper.ReplaceLogo (System.String resourceName, System.String resourceValue) [0x00019] in <7272b593fdd5425cae6ad74c1bd68d9f>:0
Also, please assist in fixing the MySQL Access denied issue.
Thank you very much.
Regards,
Marcel S.