Problems with document server

Suggestions on Document Server Installation/Functionality
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stic
Posts: 2
Joined: Wed Jun 06, 2018 2:48 pm

Problems with document server

Post by stic » Wed Jun 06, 2018 2:59 pm

Hello,

I installed onlyoffice document server on a windows 2012r2.
I configured it with onlyoffice, and it works fine in my internal network.
But when I'm outside my network, I get to go to the onlyoffice portal, but I can not edit any document ....
My question is this: Is it necessary for an iis server to be idle for onlyoffice document server to work from outside?
I created all the rules in the firewall, and it should work ...
Thank you in advance for your help.
Regards,
Serge
I'm using the latest version of onlyoffice and onlyoffice document server

stic
Posts: 2
Joined: Wed Jun 06, 2018 2:48 pm

Re: Problems with document server

Post by stic » Thu Jun 07, 2018 7:24 am

Hello,
Finally the trouble came from my Firewall rules ...
Everything works perfectly
sorry and thanks to you

Carl
Posts: 92
Joined: Thu Apr 12, 2018 10:00 am

Re: Problems with document server

Post by Carl » Thu Jun 07, 2018 8:19 am

Hello Serge,

we are glad the issue has been resolved.

Don't hesitate to contact us if you have any other questions.

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