Loss of comment if .doc file created through OpenOffice

Post Reply
NI3
Posts: 73
Joined: Fri Apr 07, 2017 5:12 am

Loss of comment if .doc file created through OpenOffice

Post by NI3 » Tue May 29, 2018 10:43 am

Hi,

There is an issue with comments created through OpenOffice file.

Steps to reproduce the issue:

1. Create a .odt file using OpenOffice.
2. Write some content and add some comments on some part of the content.
3. 'save as' the .odt file as .doc file.
4. Open the .doc file using MS Office, comments are preserved.
5. Open the same .doc file in Document Server, comments are not displayed on the commented text.

Maxim
Posts: 1751
Joined: Tue Oct 11, 2016 2:34 pm

Re: Loss of comment if .doc file created through OpenOffice

Post by Maxim » Wed May 30, 2018 8:41 am

Hello NI3!
Please attach your file please with this issue.

NI3
Posts: 73
Joined: Fri Apr 07, 2017 5:12 am

Re: Loss of comment if .doc file created through OpenOffice

Post by NI3 » Wed May 30, 2018 9:56 am

Please find attached .zip file which contains the sample document with the mentioned issue.
Attachments
Testing.zip
(2.56 KiB) Downloaded 26 times

Maxim
Posts: 1751
Joined: Tue Oct 11, 2016 2:34 pm

Re: Loss of comment if .doc file created through OpenOffice

Post by Maxim » Thu May 31, 2018 7:01 am

Hello NI3!
I opened this file on Desktop Editor and i saw your comment and after i have opened it in my test Onlyoffice portal and it's ok, i see your comment.
SampleFile docx comment.png
SampleFile docx comment.png (62.76 KiB) Viewed 569 times

Post Reply