[Community Server] Slowness in the user list

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dsi-lille
Posts: 200
Joined: Mon Jul 11, 2016 1:47 pm

[Community Server] Slowness in the user list

Post by dsi-lille » Fri Nov 17, 2017 2:18 pm

Hi,

The list of users, in the sharing window, is slow to display the search result.
I known that the main reason is that we have a lot of users (~2500).

But actually, to perform the search :
- each users are stored in the page in an <li> tag
- javascript is use to search the users in the <label> tag from the <li> tag

Do you plan to change this behavior ?
Maybe replace this by a search in the database ? (and not store all the users in the page to perform a search).

Thanks for your answer and your help,
Yoann

Maxim
Posts: 1781
Joined: Tue Oct 11, 2016 2:34 pm

Re: [Community Server] Slowness in the user list

Post by Maxim » Tue Nov 28, 2017 8:43 am

Hello Yoann!
Do you plan to change this behavior ?
Yes, we know about this issue, but we cannot say when we are going to fix it.

dsi-lille
Posts: 200
Joined: Mon Jul 11, 2016 1:47 pm

Re: [Community Server] Slowness in the user list

Post by dsi-lille » Wed Nov 29, 2017 7:41 am

Hello Maxim,
Yes, we know about this issue, but we cannot say when we are going to fix it.
OK, hope it will be soon !
We start thinking about our onlyoffice architecture to increase the number of users (~5000) (off course with the appropriate license ;)) but as long as this issue is not resolved we can't move forward with this project...

Thanks,
Yoann

dsi-lille
Posts: 200
Joined: Mon Jul 11, 2016 1:47 pm

Re: [Community Server] Slowness in the user list

Post by dsi-lille » Wed Apr 18, 2018 8:41 am

Hello Maxim,

Any news about this ?
We really want to offer OnlyOffice to as many users as possible (again, with the appropriate license) but as long as this issue is not fixed, we're stuck.

Thanks,
Yoann

Maxim
Posts: 1781
Joined: Tue Oct 11, 2016 2:34 pm

Re: [Community Server] Slowness in the user list

Post by Maxim » Thu Apr 19, 2018 8:50 am

Hello Yoann!
Any news about this ?
Unfortunately no news, i raelly need it too.

dsi-lille
Posts: 200
Joined: Mon Jul 11, 2016 1:47 pm

Re: [Community Server] Slowness in the user list

Post by dsi-lille » Fri Apr 20, 2018 7:02 am

Hello Maxim,

You telling me that, for OnlyOffice, it's not a priority to make usable Community Server for more than 400 users ??

Thanks,
Yoann

Maxim
Posts: 1781
Joined: Tue Oct 11, 2016 2:34 pm

Re: [Community Server] Slowness in the user list

Post by Maxim » Thu Apr 26, 2018 12:59 pm

Hello dsi-lille!
You telling me that, for OnlyOffice, it's not a priority to make usable Community Server for more than 400 users ??
Of course not.

dsi-lille
Posts: 200
Joined: Mon Jul 11, 2016 1:47 pm

Re: [Community Server] Slowness in the user list

Post by dsi-lille » Thu Apr 26, 2018 2:10 pm

Hello Maxim,

This topic is opened since 5 month and i didn't see anything about a rewriting of the sharing system in the community server roadmap :-/
And for me, if we rise our number of users to 5000, it will be really not usable to share a document !

Is there anything to do for speeding up the rewriting of the sharing system ?

Thanks a lot,
Yoann

Maxim
Posts: 1781
Joined: Tue Oct 11, 2016 2:34 pm

Re: [Community Server] Slowness in the user list

Post by Maxim » Sun Apr 29, 2018 8:19 am

Hello! Yoann!
if we rise our number of users to 5000, it will be really not usable to share a document !
Unfortunately you are right!
I advise you to contact support@onlyoffice.com with this issue to try to speed up the solution of the problem. Our developers know quite well about this problem.

dsi-lille
Posts: 200
Joined: Mon Jul 11, 2016 1:47 pm

Re: [Community Server] Slowness in the user list

Post by dsi-lille » Mon Apr 30, 2018 7:46 am

I will do that :)
Thanks a lot !

Yoann.

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