No letters on presentation file

Any issues about docs (uploading, editing and etc.)
Post Reply
misa.djalovic
Posts: 5
Joined: Thu Dec 14, 2017 8:09 am

No letters on presentation file

Post by misa.djalovic » Fri Dec 29, 2017 2:40 pm

Hi,
I have a problem with editing presentation files. Document Editors opens these files with no letters. These files are generated using library called PHPPresentation. For other files Document Editor works fine. Did someone else have this kind of problems? When I take file and open it in PowerPoint and save them, document servers opens when fine as well. It seems that library we are using is causing these issues. any kind of assistance would be great! Thanks!

Maxim
Posts: 1751
Joined: Tue Oct 11, 2016 2:34 pm

Re: No letters on presentation file

Post by Maxim » Sat Dec 30, 2017 8:04 am

Hello misa.djalovic!
Is there a chance to take a look at your presentation with no editing in PowerPoint? Original file i mean.

misa.djalovic
Posts: 5
Joined: Thu Dec 14, 2017 8:09 am

Re: No letters on presentation file

Post by misa.djalovic » Tue Jan 02, 2018 1:05 pm


Maxim
Posts: 1751
Joined: Tue Oct 11, 2016 2:34 pm

Re: No letters on presentation file

Post by Maxim » Wed Jan 10, 2018 11:41 am

Hello misa.djalovic!
Thank you for provided information.
We will fix it.

Post Reply