OnlyOffice Taking long to Load

Suggestions on Community Server Installation/Functionality
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dortiz04
Posts: 7
Joined: Wed Jul 26, 2017 8:11 pm
Location: Montpelier, VT

OnlyOffice Taking long to Load

Post by dortiz04 » Tue Aug 01, 2017 6:41 pm

Hi,

When we enable "ENABLE REALTIME EDITING IN ONLYOFFICE" for the onlyoffice connector it just stays in a load status and the document will not load. However if we uncheck the ENABLE REALTIME EDITING IN ONLYOFFICE the documents loads fine. We are using the online version for the moment until we get the community server up in our office. Any thoughts?

Maxim
Posts: 1781
Joined: Tue Oct 11, 2016 2:34 pm

Re: OnlyOffice Taking long to Load

Post by Maxim » Thu Sep 07, 2017 6:29 am

Hello dortiz04!
Please specify what Onlyoffice installation do you use?

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