How to start Document Server

Suggestions on Document Server Installation/Functionality
simsala
Posts: 15
Joined: Mon May 15, 2017 10:11 pm

How to start Document Server

Post by simsala » Tue Jun 06, 2017 10:26 pm

Hi,
I installed the Document Server according this guide: http://helpcenter.onlyoffice.com/server ... ation.aspx
But after a server restart or an update of the document server, the Document Server is not running anymore.

How can I start it again?

Maxim
Posts: 1747
Joined: Tue Oct 11, 2016 2:34 pm

Re: How to start Document Server

Post by Maxim » Wed Jun 07, 2017 12:22 pm

Hello simsala!
Did you run the Document Server successfully before? Did it work correctly? Any errors while installation did you notice? What OS is installed on the server?

simsala
Posts: 15
Joined: Mon May 15, 2017 10:11 pm

Re: How to start Document Server

Post by simsala » Thu Jun 08, 2017 8:10 am

Hi maxim,

thanks for your answer. Yes after the first installation it installed without errors and did run successfully with Debian 8. But there is no Startup-Script for the document server in /etc/init.d/ and I don't think I have to start it every time as described at the end of the compiling section (http://helpcenter.onlyoffice.com/server ... -code.aspx)?

So I simple wonder how to start it?

simsala
Posts: 15
Joined: Mon May 15, 2017 10:11 pm

Re: How to start Document Server

Post by simsala » Fri Jun 09, 2017 4:24 pm

No idea, how to (re)start it?

simsala
Posts: 15
Joined: Mon May 15, 2017 10:11 pm

Re: How to start Document Server

Post by simsala » Mon Jun 12, 2017 11:08 pm

Can please someone confirm that the document server, installed via apt-get, starts automatically after a reboot?

Maxim
Posts: 1747
Joined: Tue Oct 11, 2016 2:34 pm

Re: How to start Document Server

Post by Maxim » Tue Jun 13, 2017 6:49 am

Hello simsala!
Now i'm a little bit confused, did you install what exactly version "Compiling" or "ready-to-use"?

simsala
Posts: 15
Joined: Mon May 15, 2017 10:11 pm

Re: How to start Document Server

Post by simsala » Sat Jun 17, 2017 5:51 pm

Hi Maxim,

thanks for your answer. I installed the ready-to-use version. I was just referring to the compiling-version because there is an chapter for starting the server. This information is missing in the manual for the ready-to-use version, and I still didn't find out how to start it...

Maxim
Posts: 1747
Joined: Tue Oct 11, 2016 2:34 pm

Re: How to start Document Server

Post by Maxim » Mon Jun 19, 2017 6:18 am

Hello simsala!
The server must start automatically after installation. Putting ip address of the Document Server into a browser what you get?

simsala
Posts: 15
Joined: Mon May 15, 2017 10:11 pm

Re: How to start Document Server

Post by simsala » Mon Jul 10, 2017 11:38 pm

Yes it starts automatically after installation, but it does not start after a server reboot.

Maxim
Posts: 1747
Joined: Tue Oct 11, 2016 2:34 pm

Re: How to start Document Server

Post by Maxim » Tue Jul 11, 2017 7:30 am

Hello simsala!
It's not normal that after rebooting Doc Serv doesn't start automatically, it must start, smth. is wrong with installation or smth. else. How did you understand that Doc Serv doesn't start? You do not get welcome page? What about logs?

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