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info service

Posted: Mon Apr 05, 2021 1:19 pm
by aligazi
Hello,
I'm trying to fetch document info via command API as instructed in command service API. Documentation indicates that:
info - receive a document status and the list of the identifiers of the users who opened the document for editing;
I open the document for editing by two different users, and when I call the info service I only receive a json containing document key, not the users who opened the document for editing.
Is this a known issue or am i doing sth wrong?
Regards,
Ali.

Re: info service

Posted: Wed Apr 21, 2021 8:44 am
by Alexandre
Hello aligazi.
Sorry for the late reply.
You are sending request right, but you should check callback handler to receive information about users. We have information about it here: https://api.onlyoffice.com/editors/faq/ ... oediting_2

Re: info service

Posted: Mon May 03, 2021 7:24 am
by aligazi
Oh, I missed that.
Thanks.