info service

Integration questions/issues
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aligazi
Posts: 11
Joined: Fri Oct 09, 2020 12:14 pm

info service

Post by aligazi » Mon Apr 05, 2021 1:19 pm

Hello,
I'm trying to fetch document info via command API as instructed in command service API. Documentation indicates that:
info - receive a document status and the list of the identifiers of the users who opened the document for editing;
I open the document for editing by two different users, and when I call the info service I only receive a json containing document key, not the users who opened the document for editing.
Is this a known issue or am i doing sth wrong?
Regards,
Ali.

Alexandre
Posts: 221
Joined: Thu Dec 12, 2019 11:08 am

Re: info service

Post by Alexandre » Wed Apr 21, 2021 8:44 am

Hello aligazi.
Sorry for the late reply.
You are sending request right, but you should check callback handler to receive information about users. We have information about it here: https://api.onlyoffice.com/editors/faq/ ... oediting_2

aligazi
Posts: 11
Joined: Fri Oct 09, 2020 12:14 pm

Re: info service

Post by aligazi » Mon May 03, 2021 7:24 am

Oh, I missed that.
Thanks.

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