Issue with docx file having comment inside

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NI3
Posts: 73
Joined: Fri Apr 07, 2017 5:12 am

Issue with docx file having comment inside

Post by NI3 » Mon Jun 05, 2017 12:15 pm

Hi Maxim,

We are facing an issue with docx file. When a docx file with comments over its text is edited in OnlyOffice and downloaded, the comments inside the file are lost. This issue occurs even if the text with comment isn't edited in OnlyOffice. Why is this happening?

I have attached a sample file for analysis.

Thank you.
Attachments
SampleData.zip
(13.09 KiB) Downloaded 67 times

NI3
Posts: 73
Joined: Fri Apr 07, 2017 5:12 am

Re: Issue with docx file having comment inside

Post by NI3 » Tue Jun 06, 2017 8:50 am

Can someone please look into the issue?

Maxim
Posts: 1821
Joined: Tue Oct 11, 2016 2:34 pm

Re: Issue with docx file having comment inside

Post by Maxim » Wed Jun 07, 2017 11:37 am

Hello NI3!
We will fix this bug in future releases. Thank you for the information!

NI3
Posts: 73
Joined: Fri Apr 07, 2017 5:12 am

Re: Issue with docx file having comment inside

Post by NI3 » Wed Jun 07, 2017 4:10 pm

Thank you Maxim

Maxim
Posts: 1821
Joined: Tue Oct 11, 2016 2:34 pm

Re: Issue with docx file having comment inside

Post by Maxim » Wed Jun 14, 2017 8:12 am

You are always welcome!

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