Your profile is suspended

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jackyho
Posts: 14
Joined: Tue Oct 07, 2014 2:10 am

Your profile is suspended

Post by jackyho » Sun Jun 14, 2015 12:46 am

Hi All,

I cannot login to my account and see the error message: Your profile is suspended

Although this account was activated.

I tried to use admin acc to disable/re-active but no result. It still show the same error.

Actually, I still not see where is the problem. Can anyone help me?

Thanks,

Jacky

Dean
Posts: 700
Joined: Tue Sep 30, 2014 11:04 am

Re: Your profile is suspended

Post by Dean » Mon Jun 15, 2015 12:51 pm

Could you please specify:
the full version of ONLYOFFICE installed,
the OS of the server,
IF the user was suspended by any administrator user?

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