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Problem after last update

Posted: Thu Dec 10, 2020 1:14 pm
by RobertSon
Hello,
After each login to the system, the user
must activate an e-mail account.
What could be the reason for this?

https://ibb.co/LZz6g2F
https://ibb.co/6s0nQg6

Re: Problem after last update

Posted: Tue Dec 15, 2020 10:29 am
by Carl
Hello,

Please specify the following info:

1. OS of the server where ONLYOFFICE portal is installed.
2. Its type of installation (docker, deb/rpm, exe).
3. Are these external mailboxes or are they created in ONLYOFFICE Mail Server?

Re: Problem after last update

Posted: Wed Dec 16, 2020 8:24 am
by RobertSon
1. Windows serwer 2019
2. ONLYOFFICE Windows Enterprise version, exe
3. Yes

Re: Problem after last update

Posted: Sat Jan 09, 2021 9:09 am
by RobertSon
Hello,
Problem solved after configuring mail with
the following settings: pop: 995; smtp: 465 and ssl.