Document opening taking too long to open in DocumentServer

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NI3
Posts: 88
Joined: Fri Apr 07, 2017 5:12 am

Document opening taking too long to open in DocumentServer

Post by NI3 » Tue Oct 15, 2019 4:38 am

Hi Team,

File opening is taking a long time in DocumentServer. I think x2t.exe itself is taking 4 to 5 seconds. Can we optimize file opening time, maybe we could render page by page on need basis in case of docx files or sheet wise on a need basis instead of loading the whole document in one go on browser.

Sample file for your reference is available at below location:
https://drive.google.com/file/d/1f43w2l ... sp=sharing

Same file when opened in WOPI server or native application takes considerably less time.

Carl
Posts: 472
Joined: Thu Apr 12, 2018 10:00 am

Re: Document opening taking too long to open in DocumentServer

Post by Carl » Sun Nov 03, 2019 6:59 am

Hello,

This spreadsheet has more than 50000 rows so it takes quite some time to load it. Could you please specify the technical specs of your server where Document Server is installed, and also technical specs of the client PC where you opened the file in the browser?

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