Data not properly shown in Document Server

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NI3
Posts: 87
Joined: Fri Apr 07, 2017 5:12 am

Data not properly shown in Document Server

Post by NI3 » Fri Aug 03, 2018 3:27 am

Data in attached pptx is shown upside down when opened in latest Document Server, however the same file data is properly shown when opened from Microsoft office application.

What could be the issue?
Attachments
SampleFile.zip
(40.32 KiB) Downloaded 64 times

Maxim
Posts: 2017
Joined: Tue Oct 11, 2016 2:34 pm

Re: Data not properly shown in Document Server

Post by Maxim » Fri Aug 03, 2018 7:19 am

Hello NI3!
Please attach screenshots in OO and in MS

NI3
Posts: 87
Joined: Fri Apr 07, 2017 5:12 am

Re: Data not properly shown in Document Server

Post by NI3 » Fri Aug 03, 2018 7:58 am

Please find attached screenshots of the view in two different application.
Attachments
OOScreenshot.JPG
This is screenshot of document opened in OnlyOffice.
OOScreenshot.JPG (94.5 KiB) Viewed 1493 times
MSScreenshot.PNG
This is screenshot of document opened in Microsoft Office.
MSScreenshot.PNG (48.31 KiB) Viewed 1493 times

Maxim
Posts: 2017
Joined: Tue Oct 11, 2016 2:34 pm

Re: Data not properly shown in Document Server

Post by Maxim » Mon Aug 06, 2018 11:27 am

Hello NI3!
Thank you for your information!
We have a bug! It will be fixed.

NI3
Posts: 87
Joined: Fri Apr 07, 2017 5:12 am

Re: Data not properly shown in Document Server

Post by NI3 » Tue Jul 23, 2019 11:05 am

Hi Maxim,

Is the issue fixed in latest release of Document Server?

Maxim
Posts: 2017
Joined: Tue Oct 11, 2016 2:34 pm

Re: Data not properly shown in Document Server

Post by Maxim » Sun Aug 04, 2019 2:48 pm

Hello!
I think it is fixed for this moment.

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