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error with symbols in word app (nextcloud)

Posted: Mon Apr 08, 2019 6:03 pm
by Flori261
Hello everyone,

I administrate a nextcloud server, which is installed on a "plesk" system. Onlyoffice is installed via a dockercontainer. Onlyoffice is correctly integrated into Nextcloud.

Every time I open the "word" app, the icons in the toolbar are broken. Sometimes when I delete the container and pull it out of the dockerhub again, the icons are displayed correctly for one single time.

In the other apps this error does not occur.

How can I solve my problem?

Re: error with symbols in word app (nextcloud)

Posted: Wed Apr 10, 2019 8:05 am
by Carl
Hello,

Please specify if the interface of spreadsheet and presentation editors is displayed correctly. Also specify the browser you are using. Try to check if the issue occurs in some other browser.

Re: error with symbols in word app (nextcloud)

Posted: Mon Apr 15, 2019 9:19 am
by Flori261
Yes the icos are correct in the other apps. I use the latest Chrome. The icons are also wrong in IE, Firefox and Safari.