Document Server not connecting to NC

Issues during installation, usage and configuring
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Posts: 1
Joined: Mon Nov 06, 2017 3:09 pm

Document Server not connecting to NC

Post by Chris » Mon Nov 06, 2017 3:30 pm

I installed a Nextcloud cloud server and a OnlyOffice document server both as headless Virtualbox VM on the same host.

The OnlyOffice document server installation was followed from here:
as indicated by the Nextcloud app user/admin guide. The installation consisted of the docker image.

Both the Nextcloud and the OnlyOffice document server work fine but I cannot integrate the Document server on the Nextcloud server. I am getting a timeout error.


I can ping the OO server from the NC server and vice versa. All firewalls are disabled.I am using static DNS (in /etc/hosts) and I am accessing all my nodes from the LAN. May I get some hints on how to debug please?

Posts: 1844
Joined: Tue Oct 11, 2016 2:34 pm

Re: Document Server not connecting to NC

Post by Maxim » Fri Nov 10, 2017 12:31 pm

Hello Chris!
What about logs?
Please more info about ip, domains, screenshots. In common it's because of wrong URLs. Servers cannot communicate with each other.

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