Error while downloading the document file to be..

Issues during installation, usage and configuring
Post Reply
alexis.rosano
Posts: 27
Joined: Wed Nov 01, 2017 8:25 pm

Error while downloading the document file to be..

Post by alexis.rosano » Wed Nov 01, 2017 8:29 pm

Hi all!

I could install de OnlyOffice Docker image in: http://localhost:8080.

The thing is when I want to configure the address in the administration of NextCloud, I get an error message:

Image

Image

Log saids:

“CommandRequest on check error: Error occurred in the document service: Error while downloading the document file to be converted.”

Somebody knows what I am missing?

Regards!
Last edited by alexis.rosano on Tue Dec 19, 2017 1:29 pm, edited 1 time in total.

Maxim
Posts: 1751
Joined: Tue Oct 11, 2016 2:34 pm

Re: NextCloud: Error while downloading the document file to

Post by Maxim » Thu Nov 02, 2017 6:36 am

Hello alexis.rosano!
Somebody knows what I am missing?
URL is wrong (http://localhost:8080)
It must be valid accessible URL where your Document Server is located
Do you have two separated servers?
See here

alexis.rosano
Posts: 27
Joined: Wed Nov 01, 2017 8:25 pm

Re: NextCloud: Error while downloading the document file to

Post by alexis.rosano » Thu Nov 02, 2017 7:42 pm

URL is wrong (http://localhost:8080)
If I access that URL I see the message of the Document Server running OK!
Do you have two separated servers?
I have only one server, I have NextCloud running in my Apache server (http://localhost/nextcloud) and the Docker image with (http://localhost:8080)

Regards,

Maxim
Posts: 1751
Joined: Tue Oct 11, 2016 2:34 pm

Re: NextCloud: Error while downloading the document file to

Post by Maxim » Fri Nov 10, 2017 8:42 am

Hello alexis.rosano!
You cannot run two servers on localhost.
If you need to run on one machine you need to use docker installation

alexis.rosano
Posts: 27
Joined: Wed Nov 01, 2017 8:25 pm

Re: NextCloud: Error while downloading the document file to

Post by alexis.rosano » Wed Dec 13, 2017 4:29 pm

Hello @Maxim, I could resolve my problem.

I put the Docker image with Document Server in a Virtual Box image and my Next Cloud installation in a public address (accessible too from the Virtual Box image)

Thanks again for your help!

Maxim
Posts: 1751
Joined: Tue Oct 11, 2016 2:34 pm

Re: NextCloud: Error while downloading the document file to

Post by Maxim » Fri Dec 15, 2017 8:11 am

Hello alexis.rosano!
In that case it should work.

Post Reply