error = errorId = Update Version error

Suggestions on Document Server Installation/Functionality
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cooperbr
Posts: 1
Joined: Wed Dec 27, 2017 7:14 pm

error = errorId = Update Version error

Post by cooperbr » Wed Dec 27, 2017 7:18 pm

Good afternoon, I have installed the document server on a ubuntu 16.

integrated with nextcloud.

when I edit spreadsheets, some information is lost, and in the onlyoffice log I check these lines at the time the information disappeared.

2017-12-26 14: 17: 07.716] [ERROR] nodeJS - error description: docId = 4162770_1513977544 errorId = Update Version error
[2017-12-27 05: 28: 14.826] [ERROR] nodeJS - error description: docId = 4162770_1514320461_2 errorId = Update Version error
[2017-12-27 07: 05: 48.326] [ERROR] nodeJS - error description: docId = 4162770_1514359692_3 errorId = Update Version error

any procedure for error correction?

tnk

Maxim
Posts: 1790
Joined: Tue Oct 11, 2016 2:34 pm

Re: error = errorId = Update Version error

Post by Maxim » Sat Dec 30, 2017 8:12 am

Hello cooperbr!
Do you use two separate servers? One for Nextcloud and another one for Document Server? What instruction you followed to install?

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