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OnlyOffice Taking long to Load

Posted: Tue Aug 01, 2017 6:41 pm
by dortiz04

When we enable "ENABLE REALTIME EDITING IN ONLYOFFICE" for the onlyoffice connector it just stays in a load status and the document will not load. However if we uncheck the ENABLE REALTIME EDITING IN ONLYOFFICE the documents loads fine. We are using the online version for the moment until we get the community server up in our office. Any thoughts?

Re: OnlyOffice Taking long to Load

Posted: Thu Sep 07, 2017 6:29 am
by Maxim
Hello dortiz04!
Please specify what Onlyoffice installation do you use?