Problem since the update

Issues during installation and related to database
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Tiago
Posts: 3
Joined: Wed Nov 29, 2017 10:06 am

Problem since the update

Post by Tiago » Tue Jan 30, 2018 2:46 pm

Hello,

I have a problem since i have updated my OnlyOffice server to the last version. (I think i was in the 4.x version.)

I have seen many errors
  • - GC : Error: Configuration property "forgottenfiles" is not defined
    - in /etc/nginx/conf.d/onlyoffice-documentserver.conf i've found a very strange port (like > 800 000)
    - the document server was offline
I have search on Google and i have seen this issue : https://github.com/ONLYOFFICE/DocumentServer/issues/197 and next i've decided to reinstall the document server.
Reinstall with this :
  • - Backup /var/www/onlyoffice/ and /etc/onlyoffice/documentserver/
    - Then : apt purge onlyoffice-documentserver
    - rm -rf /var/www/onlyoffice
    - rm -rf /etc/onlyoffice/documentserver
    - apt install onlyoffice-documentserver
What can i do to restart the document server and backup my old data ?

Thanks in advance.
Tiago

Maxim
Posts: 1789
Joined: Tue Oct 11, 2016 2:34 pm

Re: Problem since the update

Post by Maxim » Fri Mar 16, 2018 10:50 am

Hello!
Is this issue actual for now?

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