Error while downloading folder

Post Reply
csloh
Posts: 1
Joined: Wed May 23, 2018 10:22 am

Error while downloading folder

Post by csloh » Wed May 23, 2018 10:26 am

Hi,

I have a folder on document server which contains a lots of file. The size of the folder is about 4GB.

While I'm trying to download the whole folder, document server is actually archiving the folder into a zip file.

But there is an while archiving, it said "File larger than 100MB will not be archived"

Is there a setting for me to change 100MB to 10GB? Thanks.
Attachments
onlyoffice.jpg
onlyoffice.jpg (9.05 KiB) Viewed 1253 times

Maxim
Posts: 2017
Joined: Tue Oct 11, 2016 2:34 pm

Re: Error while downloading folder

Post by Maxim » Thu May 24, 2018 11:23 am

Hello csloh!
Actually the Document Server doesn't keep files.
I suppose you mean Community Server (like a part of Onlyoffice Enterprise Edition or Community Edition).
But i have downloaded 500 Mb file and downloaded it again.
Please specify what Onlyoffice product you have installed you work with.

DDev210
Posts: 1
Joined: Fri Dec 06, 2019 1:45 am

Re: Error while downloading folder

Post by DDev210 » Fri Dec 06, 2019 2:00 am

Maxim wrote:
Thu May 24, 2018 11:23 am
Hello csloh!
Actually the Document Server doesn't keep files.
I suppose you mean Community Server (like a part of Onlyoffice Enterprise Edition or Community Edition).
But i have downloaded 500 Mb file and downloaded it again.
Please specify what Onlyoffice product you have installed you work with.
Hello Maxim,

I am encountering the same error message. The issue isn't about downloading a single file, it is about downloading a folder with large files inside.
Screen Shot 2019-12-05 at 7.47.28 PM.png
Screen Shot 2019-12-05 at 7.47.28 PM.png (11.63 KiB) Viewed 645 times
In my cause, this happens when attempting to download a folder containing 3 files that are 200 MB each. The subsequent .ZIP archive is empty.

I am using Enterprise Edition (Community Server 9.6.5.771).

Is there a way to increase the limit so that files greater than 100 MB are included in the .ZIP archive?

Carl
Posts: 423
Joined: Thu Apr 12, 2018 10:00 am

Re: Error while downloading folder

Post by Carl » Mon Dec 09, 2019 12:22 pm

Hello DDev210,

There is a similar bug that will be fixed in the version 10.5 of Community Server. It will be released in 1-2 weeks.

Post Reply