Document got stuck

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Posts: 1
Joined: Fri Dec 15, 2017 7:21 am

Document got stuck

Post by gauravnewgen » Fri Dec 15, 2017 7:31 am

We have setup only office server at our development environment and we are facing some below issue. Could you please help us to resolve this issue
We are getting web socket handshake error. Please help us in resolving this issue.
2015-06-27_11-41-01.png (52.51 KiB) Viewed 1055 times

Posts: 1817
Joined: Tue Oct 11, 2016 2:34 pm

Re: Document got stuck

Post by Maxim » Fri Dec 15, 2017 8:02 am

Hello gauravnewgen!
Please specify what instruction you followed to install Onlyoffice.
Also check your urls in Document Service Location (Settings->Integration->Document Service)
If you installed the latest Onlyoffice version it should look like this
Document Service Location - ONLYOFFICE .png
Document Service Location - ONLYOFFICE .png (80.94 KiB) Viewed 1054 times

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