Error. Te document could not be saved

Post Reply
santre
Posts: 5
Joined: Mon Nov 11, 2019 6:17 pm

Error. Te document could not be saved

Post by santre » Tue Jan 21, 2020 9:55 pm

Anyone know of this error?
Image
Thank you
Attachments
Screenshot_2020-01-21-22-51-25-353_com.android.chrome~2.jpg
Screenshot_2020-01-21-22-51-25-353_com.android.chrome~2.jpg (73.18 KiB) Viewed 50 times

Alexandre
Posts: 59
Joined: Thu Dec 12, 2019 11:08 am

Re: Error. Te document could not be saved

Post by Alexandre » Thu Jan 23, 2020 8:31 am

Hello santre.
Please provide us some additional information:
1. OS of the server where ONLYOFFICE is installed.
2. Type of installation of ONLYOFFICE (docker, exe, deb/rpm).
3. Version of ONLYOFFICE product installed.
4 Version of ONLYOFFICE components installed.
5. Please specify if any actions were performed on the server before this error occured.
6. Tell us information about your device, version of Android and our app.
7. Is https enabled on your portal? Is it self-signed or CA-signed SSL cert?

Post Reply