onlyoffice android don't work anymore with Seafile 7.1

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privnote42
Posts: 6
Joined: Fri Dec 25, 2020 1:13 am

onlyoffice android don't work anymore with Seafile 7.1

Post by privnote42 » Fri Dec 25, 2020 1:17 am

Hello,

The OnlyOffice Android app no longer works with Seafile 7.1.
Whenever I switch to the Clouds tab I get the error message "Connection error. Try again later."

There is no error in the Seafile / nginx logs.
Also none in the OnlyOffice logs.
Other WebDAV applications work with my Seafile server without problems.

Carl
Posts: 652
Joined: Thu Apr 12, 2018 10:00 am

Re: onlyoffice android don't work anymore with Seafile 7.1

Post by Carl » Fri Dec 25, 2020 2:28 pm

Hello privnote42,

Could you please specify if the connection worked previously with the same Seafile version or with an older version?

privnote42
Posts: 6
Joined: Fri Dec 25, 2020 1:13 am

Re: onlyoffice android don't work anymore with Seafile 7.1

Post by privnote42 » Fri Dec 25, 2020 10:03 pm

yes, the connection worked with the earlier seafile version 6.3.13

Is there a logfile in the onlyoffice android app?
I could not find one so far

Carl
Posts: 652
Joined: Thu Apr 12, 2018 10:00 am

Re: onlyoffice android don't work anymore with Seafile 7.1

Post by Carl » Mon Dec 28, 2020 1:00 pm

Hello privnote42,

We have managed to reproduce the issue and registered a bug in our tracking system. It will be fixed in one of the future updates for ONLYOFFICE Android app. Sorry for the inconvenience.

privnote42
Posts: 6
Joined: Fri Dec 25, 2020 1:13 am

Re: onlyoffice android don't work anymore with Seafile 7.1

Post by privnote42 » Wed Dec 30, 2020 7:47 pm

Hi Carl,

thanks, thats very good news.
Is there an ETA for the fix?

Carl
Posts: 652
Joined: Thu Apr 12, 2018 10:00 am

Re: onlyoffice android don't work anymore with Seafile 7.1

Post by Carl » Sat Jan 02, 2021 9:38 am

Hello privnote42,

We have fixed the issue and it will be definitely fixed in the next update for the Android app, but unfortunately I cannot specify any time frames of the release at the moment.

privnote42
Posts: 6
Joined: Fri Dec 25, 2020 1:13 am

Re: onlyoffice android don't work anymore with Seafile 7.1

Post by privnote42 » Thu Mar 18, 2021 11:43 pm

Hi carl,
is there any news about the update in the meantime?

Carl
Posts: 652
Joined: Thu Apr 12, 2018 10:00 am

Re: onlyoffice android don't work anymore with Seafile 7.1

Post by Carl » Tue Mar 23, 2021 9:34 am

Hello privnote42,

According to information I have, the issue has been fixed and the new version has already been released. Do you still encounter this issue?

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