OnlyOffice hangs from time to time

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ifrost
Posts: 1
Joined: Thu Mar 21, 2019 10:14 am

OnlyOffice hangs from time to time

Post by ifrost » Thu Mar 21, 2019 12:53 pm

Hi there,

I am using ONLYOFFICE-documentserver and NextCloud. The systems are installed in two different containers of a virtual
server. Approximatly 2 times a week onlyoffice stops working, the browser shows "Bad Gateway" and the nginx.error.log
shows

Code: Select all

2019/03/21 09:03:03 [error] 2210#0: *612 connect() failed (111: Connection refused) while connecting to upstream, client: 87.143.52.41, server: , request: "GET /v5.2.8-24//doc/3771798721/c/info?t=1553155384896 HTTP/1.1", upstream: "http://[::1]:8000/doc/3771798721/c/info", host: "mydomain.org", referrer: "https://mydomain.org/v5.2.8-24//web-apps/apps/spreadsheeteditor/main/index.html?_dc=5.2.8-24&lang=de&customer=ONLYOFFICE&frameEditorId=iframeEditor"
Retarting nginx does not help; only a reinstall of the package solves the problem (Debian 8)

Code: Select all

apt-get install --reinstall onlyoffice-documentserver
What could be the problem?
What would you do in such a situation?

Regards,
Info

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