Talk showing all users offline

Adding a first (new) user / portal activity notifications / email / chat
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whizkidwho
Posts: 3
Joined: Mon Apr 20, 2015 11:00 pm

Talk showing all users offline

Post by whizkidwho » Thu May 14, 2015 7:35 pm

Hi,

I seem to be stuck and unable to locate how to fix this issue. The talk (IM) built in option doesn't seem to work anymore. I recently did an update of the onlyoffice and after the update Talk show all users offline.

I tried to change the status to online and it doesnt change.

I'm currently running on CentOS Linux release 7.1.1503

Thanks,
Julio

Dean
Posts: 700
Joined: Tue Sep 30, 2014 11:04 am

Re: Talk showing all users offline

Post by Dean » Fri May 15, 2015 12:05 pm

Please specify the following moments:

- Is port #5222 opened?
- is service of the ONLYOFFICE Jabber/Talk started?
- Are you using the mapped domain?
- Are you Online in Jabber?

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