Page 1 of 1

No activation email on new users

Posted: Mon Nov 30, 2020 1:38 pm
by maurodouglas
Hello, I just installed the docker version of the workplace and configured the mail server to my domain (mail.ugestor.com.br);
And I changed the SMTP to use the server and I received the test email, but when I created a new user ( teste@ugestor.com.br ) the confirmation email didn't arrive, so I created another one (teste2) and used my personal Outlook email and the confirmation email arrived successfully;

I checked the vmail folder of mailserver and has some messages on it;

When I Try to send an email I got an error "No Route to Host";

Can anyone help me ?

Re: No activation email on new users

Posted: Mon Nov 30, 2020 7:03 pm
by maurodouglas
on the docker container i searched for the vmail folder and find this messages on it

Re: No activation email on new users

Posted: Fri Dec 04, 2020 1:53 pm
by Alexandre
Hello maurodouglas
Please specify the scenario of the situation. You have created the user teste@ugestor.com.br. Where @ugestor.com.br is your domain name.
But have you created a mailbox for this user after that? When a user is created on the portal he does not have an account in Mail module yet.

Re: No activation email on new users

Posted: Fri Dec 04, 2020 3:02 pm
by maurodouglas
I recreated the server and now it's working thanks for the help;