Can't get past uploading of license file

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jcfischer
Posts: 1
Joined: Mon Nov 13, 2017 1:51 pm

Can't get past uploading of license file

Post by jcfischer » Mon Nov 13, 2017 1:56 pm

I have requested the 30 day trial for the Enterprise server. I used the normal installation procedure (without the mail server) on a fresh Ubuntu Xenial 16.04 VM in an OpenStack cloud.

The services seem to run and I can connect to the portal via the IP address. I see the first screen that asks me to setup the password and upload the license file.

As soon as I select the license file, a spinner starts up (Loading) and never finishes. I can't click the "Continue" button.
Screen Shot 2017-11-13 at 14.48.18.png
Screen Shot 2017-11-13 at 14.48.18.png (50.91 KiB) Viewed 637 times
Any ideas?

thanks
Jens-Christian

Maxim
Posts: 1751
Joined: Tue Oct 11, 2016 2:34 pm

Re: Can't get past uploading of license file

Post by Maxim » Fri Nov 17, 2017 10:33 am

Hello jcfischer!
Try to get a new one, you can use the same mail.

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