500 Internal server error

Tech support for Enterprise Version
Post Reply
Paul Patterson
Posts: 8
Joined: Wed Dec 02, 2020 6:09 am

500 Internal server error

Post by Paul Patterson » Wed Jan 13, 2021 6:09 am

After rebooting a virtual machine where the onlyoffice resides, the ownership for files and folders was changed to nginx, changing the ownership back to what it once was before didn't solve the issue.

What can I do to fix this?
Attachments
Снимок экрана из 2021-01-13 09-14-10.png
500 Internal server error
Снимок экрана из 2021-01-13 09-14-10.png (47.79 KiB) Viewed 57 times

Carl
Posts: 534
Joined: Thu Apr 12, 2018 10:00 am

Re: 500 Internal server error

Post by Carl » Tue Jan 19, 2021 1:33 pm

Hello Paul,

Sorry for the late response.

Please make sure the owner of /var/www/onlyoffice/ is onlyoffice:onlyoffice. Try to run service monoserve restart after changing the ownership. If this doesn't help, send me the Community Server logs /var/log/onlyoffice/

Paul Patterson
Posts: 8
Joined: Wed Dec 02, 2020 6:09 am

Re: 500 Internal server error

Post by Paul Patterson » Mon Jan 25, 2021 1:22 pm

Yeah that's been the case, it worked after changing the ownership to onlyoffice. Thanks Carl!

Post Reply