Copied Spreadsheet twice, lost changes

Any issues about docs (uploading, editing and etc.)
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joachimK-DE
Posts: 2
Joined: Tue Feb 27, 2018 4:10 pm

Copied Spreadsheet twice, lost changes

Post by joachimK-DE » Tue Feb 27, 2018 4:27 pm

Hello ,

we found a crazy Problem on Document Server.

We copied a newly created Spreadsheet (File1) with the copy Option (File2), changed that copy (File2), closed it, and copied it again (File3).
If I open File3, I got the content of File1.

I can reproduce it in the same way again and again.

How can we solve this?

best regards
Joachim


We have Onlyoffice Enterprise Server on Windows Server 2012 R2. All Modules are up to date.
Document Server Version 5.0.7.17.

Maxim
Posts: 1786
Joined: Tue Oct 11, 2016 2:34 pm

Re: Copied Spreadsheet twice, lost changes

Post by Maxim » Wed Feb 28, 2018 6:45 am

Hello joachimK-DE!
I could not reproduce your problem either on Linux or on Windows.
Please note that it needs some time to save a file, while saving process is going icon "Edit" is active, when it's not active you should click "Create a copy"
Copy.png
Copy.png (17.32 KiB) Viewed 788 times

joachimK-DE
Posts: 2
Joined: Tue Feb 27, 2018 4:10 pm

Re: Copied Spreadsheet twice, lost changes

Post by joachimK-DE » Wed Feb 28, 2018 8:40 am

Hello Maxim,

thank you for your reply.

Yes, I have tested it again. In this way it was working fine.
I wonder, why it takes up to minute to save the file with about 7 KB.

It was my intention, that each file will be saved immediatly if the tab is closed.

Do you have an overview, how Onlayoffice handle the files?

best regards
Joachim

Maxim
Posts: 1786
Joined: Tue Oct 11, 2016 2:34 pm

Re: Copied Spreadsheet twice, lost changes

Post by Maxim » Thu Mar 01, 2018 7:45 am

Hello joachimK-DE!
why it takes up to minute to save the file with about 7 KB.
it takes up to minute? Are you serious? It's too long. What are specifications of your server?

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