Find a document without its key

Any issues about docs (uploading, editing and etc.)
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Posts: 6
Joined: Fri Feb 19, 2016 7:06 am

Find a document without its key

Post by peterneo » Wed Jun 12, 2019 11:26 am

We make an integration of Document Server and our portal. And we have faced with a case when use closes his editor but our side isn't able properly handle request from the document server with a document state. That request can return an error to the document server. But we forget a key that have been used to edit the document, thus cannot open it again via API.

Does Document Server have a tool, an UI or command line, to get documents that weren't successfully reported status to the document storage service?
We need this for manual recovery of such cases when user lose his document because of a failure on storage service.

Another question, how long Document Server will maintain documents not successfully reported the status to the storage service?

Thank you.

Posts: 2017
Joined: Tue Oct 11, 2016 2:34 pm

Re: Find a document without its key

Post by Maxim » Thu Jun 27, 2019 5:24 am

I hope it will help you

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