Unabel to open documents from the client computer

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meresaf
Posts: 2
Joined: Wed May 24, 2017 6:04 am

Unabel to open documents from the client computer

Post by meresaf » Wed May 24, 2017 6:19 am

after i install onlyoffice community edition on windows server 2012 R2 standard. the document moduel is not working. even if the sampel document is availabel but i can not open and edit the documents.
please help

Maxim
Posts: 1751
Joined: Tue Oct 11, 2016 2:34 pm

Re: Unabel to open documents from the client computer

Post by Maxim » Wed May 24, 2017 9:25 am

Hello meresaf!
Please specify what version of Onlyoffice did you install? here is the last release v17.05.113.
Did Onlyoffice work correctly before the issue occured? Any errrors? What happens when you try to open a doc? Attach screenshot please. We need more information to help you.

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