reverse proxy: specific nginx proxy settings for onlyoffice?

IIS, Apache
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philm
Posts: 4
Joined: Wed Jul 20, 2016 8:40 am

reverse proxy: specific nginx proxy settings for onlyoffice?

Post by philm » Mon Sep 05, 2016 11:45 am

Hello
I managed to install onlyoffice in an ubuntu14 VM (KVM),and docker, with only doc+community services. Everything is fine (connections, editions, data mapping between VM and containers...) when the VM is on my public network.
But as soon as I put the onlyoffice VM behind my nginx reverse proxy, it hangs on editing documents (configuration, connection on FQDN and data are Ok). First I try to make it work only with http...

1) "public" net

Code: Select all

10.0.0.3
("public" office on http)  -> Everything is OK   on http://10.0.0.3
10.0.0.2
(Reverse Proxy nginx)
2) behind reverse proxy (nat network)

Code: Select all

10.0.0.2	<---------->	          192.168.0.2
(Reverse Proxy nginx)                  |
"public net"   			             |
CNAME server1.mydomain	          192.168.0.3 ->  Ok
CNAME server2.mydomain	          192.168.0.4 ->  Ok 	
CNAME ooffice.mydomain	          192.168.0.5 -> http://ooffice.mydomain
					                                 hangs on editing document	
/etc/nginx/sites-enables/myconf
...
server {
server_name server1.mydomain;
location / {
proxy_pass http://192.168.0.3/ ;
include includes/proxy.inc ;
}
}

server {
server_name office.mydomain;
location / {
proxy_pass http://192.168.0.5/ ;
include includes/proxy.inc ;
}
}

my proxy.inc files

proxy_redirect off;
proxy_set_header Host $host;
proxy_set_header X-Real-IP $remote_addr;
proxy_set_header X-Forwarded-Host $host;
proxy_set_header X-Forwarded-Server $host;
proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;

Should I change some settings in my reverse-proxy nginx VM? ...or should I look at specific settings in my OnlyOffice VM/containers?
Thanks in advance,
Phil

Alex
Posts: 52
Joined: Sat Nov 07, 2015 3:19 pm

Re: reverse proxy: specific nginx proxy settings for onlyoff

Post by Alex » Mon Sep 05, 2016 3:12 pm

it hangs on editing documents (configuration, connection on FQDN and data are Ok).
Could you please provide us with additional information about the issue, please describe what exactly happens.
Is there any ways t get access to the portal?
Feel free to sent the info to server@onlyoffice.com

philm
Posts: 4
Joined: Wed Jul 20, 2016 8:40 am

Re: reverse proxy: specific nginx proxy settings for onlyoff

Post by philm » Mon Sep 05, 2016 8:30 pm

Thank you for your answer
Alex wrote: Could you please provide us with additional information about the issue, please describe what exactly happens.
Behind my reverse-proxy, my portal is functionnal (except doc edition):
- administrator is able to set/change every parameters
- people can register to the portal
- all configured users are able to list their files/documents, shared document etc.
BUT when I click one document, the editor is lauching : messages "Loading document" ... after a while it ends with an error message (pop-up) : "Download Failed, press "Ok" to return to document list"

New (very very curious!): one hour ago, I installed the onlyoffice ios app on my iPad... and it works on the iPad : I can read/modify documents!!!??
It seems that my "nginx reverse-proxy" has a lack of parameters for PC clients, no ?
Note: I tested Linux(Firefox and chrome) and Safari ...same issue with all of them

Thanks
Phil.

Alex
Posts: 52
Joined: Sat Nov 07, 2015 3:19 pm

Re: reverse proxy: specific nginx proxy settings for onlyoff

Post by Alex » Fri Sep 09, 2016 12:56 pm

Hi Phil,
We need to access the portal in order to analyse the issue.
Please send the credentials to support@onlyoffice.com
regards

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