unable to install onlyofice community server in windows 10

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redouane
Posts: 4
Joined: Wed Jul 25, 2018 12:48 pm

Re: unable to install onlyofice community server in windows

Post by redouane » Wed Jul 25, 2018 1:05 pm

Hello all,

i am unable to install onlyofice community server vesrion 10.07.222 in windows 10, allways show me same error on the prerequisites (Visual c++ 2013 or 2015).

Any solution to solved the error???

Thank you.
Redouane

Maxim
Posts: 1750
Joined: Tue Oct 11, 2016 2:34 pm

Re: unable to install onlyofice community server in windows

Post by Maxim » Thu Jul 26, 2018 7:43 am

Hello redouane!
onlyofice community server vesrion 10.07.222
:D :D hello from the past....the current version of the Community Server is 9.6.2
Where did you get it?
What instruction you followed to install Onlyoffice?

amaury
Posts: 1
Joined: Thu Jul 26, 2018 6:00 pm

Re: unable to install onlyofice community server in windows

Post by amaury » Thu Jul 26, 2018 6:25 pm

Hello Maxim,

I'm working with Redouane and confirm we are unable to install Onlyoffice community server version 18.07.222 on Windows 10 x64 (sorry not 10.07.222) following the process described on the video.

Could you please confirm that 18.07.222 is the latest release for W10 x64? If not where can we download Onlyoffice community server v9.6.2 for Windows?

Thanks in advance.

redouane
Posts: 4
Joined: Wed Jul 25, 2018 12:48 pm

Re: unable to install onlyofice community server in windows

Post by redouane » Fri Jul 27, 2018 8:48 am

Thank you for your replay,

I'm install Onlyoffice community edition for windows desktop (https://sourceforge.net/projects/teamla ... ityServer/) by followed video on documentation principal. But always error in intallation requirements visual c++ 2013/2015.

Regards

Maxim
Posts: 1750
Joined: Tue Oct 11, 2016 2:34 pm

Re: unable to install onlyofice community server in windows

Post by Maxim » Mon Jul 30, 2018 7:30 am

Hello redouane!
I do confirm that the current Community Edition version (not Community Server) is 18.07.227
After broken installation process is there an installation log on your desktop?

redouane
Posts: 4
Joined: Wed Jul 25, 2018 12:48 pm

Re: unable to install onlyofice community server in windows

Post by redouane » Wed Aug 01, 2018 9:16 am

Hello Maxin,

All the prerequisites visual C++ 2013/2015 intsalled, but always show this error (File attachment) for version community server 9.5 and 9.6!!!!!!!

Thank you.
Attachments
Error_Instalation_onlyoffice.PNG
Message Error
Error_Instalation_onlyoffice.PNG (45.34 KiB) Viewed 1444 times

Maxim
Posts: 1750
Joined: Tue Oct 11, 2016 2:34 pm

Re: unable to install onlyofice community server in windows

Post by Maxim » Fri Aug 03, 2018 7:49 am

Hello redouane!
Is your Windows 10 updated? We had the same situation and user solved this problem after installing all KB updates.

redouane
Posts: 4
Joined: Wed Jul 25, 2018 12:48 pm

Re: unable to install onlyofice community server in windows

Post by redouane » Fri Aug 03, 2018 11:56 am

Thank you Maxim,

My System Windows is currently updated to version '10.0.17134.191', but always show this problem,

Regards

Carl
Posts: 92
Joined: Thu Apr 12, 2018 10:00 am

Re: unable to install onlyofice community server in windows

Post by Carl » Thu Sep 27, 2018 12:30 pm

Hello.

Please note that Community Edition cannot be installed on the following Windows versions: Windows Server 2003 x64, Windows XP/Vista/7/8/8.1/10 x64. Only Microsoft Windows Server 2008 (R2) and later is supported.

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