What is the socket error about the document server 3.0?

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JerryLia
Posts: 6
Joined: Thu Aug 06, 2015 12:38 am

What is the socket error about the document server 3.0?

Post by JerryLia » Fri Aug 14, 2015 3:40 pm

Dear OnlyOffice team,

I am testing your document server 3.0 for win.When finish the install and run the OnlineEditorsExample sample,It seems that it is slower than the version 2.5.7 ,I check the console and find out there are some errors occur.Why?

Please check the attachment!

Jerry
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AnaMih
Posts: 264
Joined: Mon Aug 25, 2014 10:15 am

Re: What is the socket error about the document server 3.0?

Post by AnaMih » Tue Aug 18, 2015 2:51 pm

1) Could you specify windows version. Please, note that Document Server 3.0 can be installed only on Ms Win8 and later, Ms WinServer 2012(R2) and later.
2) Make sure that 8080 and 8000 are oppened.
3) Open IIS -> Application Pools -> Onlyoffice Server -> in menu by right-clicking choose "Basic settings" ("Edit Application pool" window) Managed pipeline mode combobox: it should be different from classice mode.

JerryLia
Posts: 6
Joined: Thu Aug 06, 2015 12:38 am

Re: What is the socket error about the document server 3.0?

Post by JerryLia » Fri Aug 21, 2015 7:29 am

My OS is win7 Ultimate.I'll test it on win8.1or win sever 2012.

Thanks for your reponse!

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AnaMih
Posts: 264
Joined: Mon Aug 25, 2014 10:15 am

Re: What is the socket error about the document server 3.0?

Post by AnaMih » Fri Aug 21, 2015 2:30 pm

Could you answer the questions 2) and 3)
Also take into consideration that OnlyOffice Document Server 3.0 can be installed on Windows later than Windows 7

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