Upgrade 8.1.68 -> 8.1.83

Update/Migration/Backup issues
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Minky
Posts: 5
Joined: Wed Mar 04, 2015 8:03 am

Upgrade 8.1.68 -> 8.1.83

Post by Minky » Wed Mar 04, 2015 8:11 am

Hi!

I updated my Onlyoffice version 8.1.68 to 8.1.83 this morning.
Now I've got an problem with the Administration interface.

When I open the Console there are also some failures directly when I open the pages.
I'm not really sure whats going on there.
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Just for your information I was also active in the german forum. And last time I had some problems with WebDAV, but it's completly deactivated.

I restarted also the server after the Install..

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AnaMih
Posts: 264
Joined: Mon Aug 25, 2014 10:15 am

Re: Upgrade 8.1.68 -> 8.1.83

Post by AnaMih » Fri Mar 06, 2015 1:50 pm

Please, clear browser cache and refresh the portal page.
If it doesn't help open the file "web.appsettings.config" (c:\Program Files\Ascensio System SIA\ONLYOFFICE\WebStudio\) and change the "value" parameter to any other number. For example before changing:
<add key="web.client.cache.resetkey" value="1" />
After changing:
<add key="web.client.cache.resetkey" value="2" />
Then stop and start OnlyofficeSite and OnlyofficePool in IIS.
Clear browser cache and refresh the portal page.

Minky
Posts: 5
Joined: Wed Mar 04, 2015 8:03 am

Re: Upgrade 8.1.68 -> 8.1.83

Post by Minky » Mon Mar 09, 2015 6:17 am

Hi!

I already tried to reload the page without any cache ( Chrome Developer Mode ), but without success..
Changing the resetkey works fine for me.

Just for my understanding, what is this option doing?
When having problems like this does it say to every browser it should clear it's cache for the site?

:geek:

Anyway thank you very much for the help! :-)

Dean
Posts: 700
Joined: Tue Sep 30, 2014 11:04 am

Re: Upgrade 8.1.68 -> 8.1.83

Post by Dean » Thu Mar 12, 2015 1:38 pm

It clears the inside cache for ONLYOFFICE.

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