Hello am_tony,
Could you please describe the problem in more details for us to detect the reason (as much as possible). Please send us also screenshots, which illustrate the mentioned issue.
Search found 41 matches
- Tue Sep 05, 2017 10:47 am
- Forum: Documents
- Topic: Chinese support questions.
- Replies: 1
- Views: 1719
- Mon Sep 04, 2017 9:56 am
- Forum: Enterprise Version
- Topic: Disable Certain File Type Upload
- Replies: 3
- Views: 2466
Re: Disable Certain File Type Upload
Hello vponteras.cri ,
Unfortunately, there is no opportunity to do this.
Unfortunately, there is no opportunity to do this.
- Tue Aug 29, 2017 2:28 pm
- Forum: Enterprise Version
- Topic: Disable Certain File Type Upload
- Replies: 3
- Views: 2466
Re: Disable Certain File Type Upload
Hello vponteras.cri ,
The part of code you have mentioned is from the file upload manager, which is used only in Forum section of the Community module. The one used in Documents module is different and there are no file type limits.
The part of code you have mentioned is from the file upload manager, which is used only in Forum section of the Community module. The one used in Documents module is different and there are no file type limits.
- Tue Aug 29, 2017 2:03 pm
- Forum: ownCloud/Nextcloud ONLYOFFICE integration app
- Topic: "The document could not be saved" message.
- Replies: 6
- Views: 4844
Re: "The document could not be saved" message.
Hello rodger, The reason of the problem is that document server can not download the file from the NextCloud storage. Please specify the following for us to detect the issue: - How did you connect document server to the NextCloud . Could you please provide us with the settings used for the connectio...
- Tue Aug 29, 2017 1:57 pm
- Forum: Docker Version
- Topic: "Unknown Error" when I try to open a document
- Replies: 4
- Views: 4969
Re: "Unknown Error" when I try to open a document
Hello Marcus,
Could you please specify the following for us to detect the issue:
- How did you install the solution and with what parameters:
1) using our installation script;
2) every container was installed separately.
We would recommend you to install the product using the script.
Could you please specify the following for us to detect the issue:
- How did you install the solution and with what parameters:
1) using our installation script;
2) every container was installed separately.
We would recommend you to install the product using the script.
- Tue Aug 29, 2017 1:50 pm
- Forum: Miscellaneous
- Topic: Installation of community edition in non-internet environmen
- Replies: 1
- Views: 1583
Re: Installation of community edition in non-internet enviro
Hello NI3,
Please note that we resolve such kind of issue on the commercial basis (paid technical support). Contact our Sales Department for further information at sales@onlyoffice.com
Please note that we resolve such kind of issue on the commercial basis (paid technical support). Contact our Sales Department for further information at sales@onlyoffice.com
- Tue Aug 29, 2017 10:18 am
- Forum: Miscellaneous
- Topic: Android client
- Replies: 7
- Views: 7349
Re: Android client
Hello Yoann,
We are planning to add this possibility in one of the following upgrades.
We are planning to add this possibility in one of the following upgrades.
- Tue Aug 29, 2017 10:16 am
- Forum: Docker Version
- Topic: Mysql issue
- Replies: 1
- Views: 1548
Re: Mysql issue
Hello jekemino,
Please try to enter the following data in the line host:
host: owncloud-mysql
Please try to enter the following data in the line host:
host: owncloud-mysql
- Mon Aug 28, 2017 2:31 pm
- Forum: Miscellaneous
- Topic: How to connect Document server using token?
- Replies: 6
- Views: 5504
Re: How to connect Document server using token?
Hello Smrekca,
This feature is being tested now on the Enterprise Edition. All the documentation will be soon available in our Help Center.
This feature is being tested now on the Enterprise Edition. All the documentation will be soon available in our Help Center.
- Fri Aug 25, 2017 11:00 am
- Forum: Document Server
- Topic: I have a problem with Polish diacritic marks such as i and ć
- Replies: 1
- Views: 1494
Re: I have a problem with Polish diacritic marks such as i a
Hello waldek984, Unfortunately, the problem can not be reproduced on our side. The possible reason of the problem depends on the fonts, which are installed in Document Server. If the needed font is missing, our system tries to replace it with the other font, which may not support the Polish diacriti...