Search found 706 matches

by Dean
Mon Oct 27, 2014 1:47 pm
Forum: Documents
Topic: Can´t upload documents
Replies: 1
Views: 1943

Re: Can´t upload documents

Could you please specify the following moments: - What is the ONLYOFFICE Version you're using? - Are you trying to access it by internal (http://localhost/..) or external link (http://serverurl.com/..)? - Are you using the same portal profile for uploading docs and viewing it? - Could you please pro...
by Dean
Mon Oct 27, 2014 1:00 pm
Forum: Documents
Topic: SpellChecker, CoAuthoring Not found
Replies: 1
Views: 2727

Re: SpellChecker, CoAuthoring Not found

Please check your config files. The problem is that the files contain links to your internal server instead of external links. Instead <add key="files.docservice.url.converter" value="http://localhost/ConvertService.ashx"/> Should be <add key="files.docservice.url.converter" value="http://yuorpage.s...
by Dean
Mon Oct 27, 2014 12:56 pm
Forum: Documents
Topic: Project - Grant Permission
Replies: 1
Views: 1732

Re: Project - Grant Permission

Yes, it is possible. If you've created/uploaded the file, you'll be able to restrict an access rights. To do it, please, click on the "Share" button, select the users to share file and select a "Read only" option.
by Dean
Mon Oct 27, 2014 11:45 am
Forum: Web server configuration
Topic: https and self-signed certificate problem
Replies: 1
Views: 4853

Re: https and self-signed certificate problem

Could you please provide us the following information: - What is the ONLYOFFICE Version you're using? - Are there any other websites, connected to that SSL certificate? - Did you put the .pem certificate with private key onto the local machine, where ONLYOFFICE is stored? - Did you change the config...
by Dean
Mon Oct 27, 2014 11:03 am
Forum: Web server configuration
Topic: How to make OnlyOffice only available by using https
Replies: 5
Views: 7350

Re: How to make OnlyOffice only available by using https

1) You need to put the .pem certitcate on the local machine, where ONLYOFFICE is stored; 2) Enter c:\Program Files\Ascensio System SIA\ONLYOFFICE\Router\ and open config.js as Administrator. 3) In the file change the string "config.sslCertPath = '../Cert/https-cert.pem';" instead of '../Cert/https-c...
by Dean
Mon Oct 27, 2014 10:42 am
Forum: Documents
Topic: OnlyOffice Document editor
Replies: 4
Views: 5088

Re: OnlyOffice Document editor

Please check that host name, database name, user name and password are correct. User should have full control to this Database. Database connection settings are stored in the following files. The parameters should be the same in both files. C:\Program Files (x86)\Ascensio System SIA\ONLYOFFICE Onlin...
by Dean
Thu Oct 23, 2014 7:47 am
Forum: Upgrade
Topic: Upgrade and Migrate[SOLVED - SOLUTION PROVIDED]
Replies: 4
Views: 9402

Re: Upgrade and Migrate

Please do the backup of the portal data and the folders Data and Web Studio (c:\ProgramData\TeamLab\TeamLab Office\). You need to run the installation of version 7.5 on your installation. You can download it here: ftp://teamlabuser:t3aMlabu$eR@ftp.teamlab.com/7.5.2/TeamLabOfficeServer-EE-v7.5.2.exe ...
by Dean
Tue Oct 14, 2014 11:24 am
Forum: Installation / Database
Topic: Fails at "Starting Services"
Replies: 2
Views: 2713

Re: Fails at "Starting Services"

If there is no any ONLYOFFICE services to start, please, try restarting IIS and reinstalling it.

If the Mail Aggregator service is the only one failing to start, please, check the passwords to mySQL. They shouldn't contain any Cyrillic symbols.
by Dean
Tue Oct 14, 2014 10:38 am
Forum: Documents
Topic: Local Install OnlyOffice and Editors issues
Replies: 1
Views: 2254

Re: Local Install OnlyOffice and Editors issues

Make sure that the parameters are correct in web.appsettings.config (c:\Program Files\Ascensio System SIA\ONLYOFFICE\WebStudio\) For example: Instead <add key="files.docservice.url.converter" value="http://localhost/ConvertService.ashx"/>ъ Should be <add key="files.docservice.url.converter" value="h...
by Dean
Tue Oct 14, 2014 10:33 am
Forum: Documents
Topic: Only Office Help Needed for local installation and configura
Replies: 3
Views: 5500

Re: Only Office Help Needed for local installation and confi

Please check if the user 'Network Services' has full access to the folder http://localhost/OfficeWeb/apps/api/documents/