dev.onlyoffice.org

Hello,

Could you please describe the scenario of how the issue occured in more details? Keep in mind that document saving happens only after all users close the editor tabs. Maybe the file is still opened by some of the users?

Hello fouratclubiste,

Unfortunately, we cannot provide such information.

You can search in the source code which is open and available here:
https://github.com/ONLYOFFICE/

Hello zufanka, All the steps of the interaction between the Document Server and your document storage are described here: https://api.onlyoffice.com/editors/howitworks Here is the documentation on how the document opening works: https://api.onlyoffice.com/editors/open If you have some specific scena...

Hello fendy, Could you please specify if you used the Open-Source (free) Document Server version before? If yes, please clear the cache of all the apps where you used the document editors. Also please change the rights for the license file to 755 (chmod 755 license.lic) and try to change its owner t...

Hello alexw,

Please provide the content of your local-production-linux.json file so we can check if there are any issues with its structure. Also specify the version of the Document Server you are using.

Hello OIZhivaeva,

Could you please describe in more details the function you require? Please describe the usage scenario.

Hello Greta, The address indicated in the ONLYOFFICE connector in your Nextcloud means you are using the Community Document Server app developed by Nextcloud. Unfortunately, we cannot assist with any of its features as it was developed without our participation. Once you install a dedicated Document...

Hello jacobc,

Have you also experienced the issue with missing buttons? Please specify the versions of Document Server, ONLYOFFICE connector and Nextcloud.

Hello Carlo, ONLYOFFICE Document Server requires nginx for functioning. During the installation of the Document Server, several nginx configs are created. If there is a conflict with an existing nginx, I would recommend you to install the Document Server on a new clean server. As for editing the pas...

Hello Köksal, I'm afraid we don't have ready instructions for migration from Windows to Linux. You can manually copy the portal files and database from Windows machine to Linux, but we cannot give a 100% guarantee it will work. If you want to give it a try, do it like this: 1. First of all install t...