Search found 111 matches

by Carl
Wed Feb 13, 2019 11:56 am
Forum: Installation issues
Topic: Dependency on mono
Replies: 5
Views: 1579

Re: Dependency on mono

Hello,

The issue appears only when installing Community Server manually. If you use the script, the installation goes correctly. The issue will be fixed in the version 10.0 of Community Server. We are planning to release it in March. Sorry for the inconvenience.
by Carl
Thu Feb 07, 2019 11:48 am
Forum: ownCloud/Nextcloud ONLYOFFICE integration app
Topic: Unable to save settings: an error occurred in the document service
Replies: 25
Views: 506

Re: Unable to save settings: an error occurred in the document service

Olivier,

I am glad you've managed to solve the issue. If you have any other questions, feel free to ask.
by Carl
Thu Feb 07, 2019 9:24 am
Forum: ownCloud/Nextcloud ONLYOFFICE integration app
Topic: Unable to save settings: an error occurred in the document service
Replies: 25
Views: 506

Re: Unable to save settings: an error occurred in the document service

Hi,

Please try to add

Code: Select all

add_header X-Frame-Options "ALLOW-FROM https://document_server_address";
to Apache config.
by Carl
Wed Feb 06, 2019 11:38 am
Forum: ownCloud/Nextcloud ONLYOFFICE integration app
Topic: Unable to save settings: an error occurred in the document service
Replies: 25
Views: 506

Re: Unable to save settings: an error occurred in the document service

Hi otroccaz, I updated the Document Server and had to change the "community server address for requests from the document service" to "http://onlyoffice-osur.univ-rennes1.fr/" (no https) of the document service location because otherwise the portal did not work (the converter out.log file showed a s...
by Carl
Wed Feb 06, 2019 5:25 am
Forum: ownCloud/Nextcloud ONLYOFFICE integration app
Topic: Unable to save settings: an error occurred in the document service
Replies: 25
Views: 506

Re: Unable to save settings: an error occurred in the document service

First of all, I would recommend you to update the Document Server to the current version (5.2.8, we have just released it). Let me know if the issue persists.
by Carl
Wed Feb 06, 2019 4:59 am
Forum: Installation / Database
Topic: Community Server on PostgreSQL
Replies: 1
Views: 81

Re: Community Server on PostgreSQL

Hello,

No, there is no such possibility. Community Server requires MySQL.
by Carl
Tue Feb 05, 2019 1:35 pm
Forum: ownCloud/Nextcloud ONLYOFFICE integration app
Topic: Unable to save settings: an error occurred in the document service
Replies: 25
Views: 506

Re: Unable to save settings: an error occurred in the document service

Do you think that the error could come from that "nodeJS - Plugins watch exception"? But it's just a WARN not an ERROR. These are not errors. Please provide some additional information on your ONLYOFFICE installation. 1. Exact OS of the server where it is installed. 2. Versions of ONLYOFFICE compon...
by Carl
Tue Feb 05, 2019 11:31 am
Forum: ownCloud/Nextcloud ONLYOFFICE integration app
Topic: Unable to save settings: an error occurred in the document service
Replies: 25
Views: 506

Re: Unable to save settings: an error occurred in the document service

Hello, Logging level "ALL" provides extended logs, "WARN" level should be enough. Usually records about events like this are in out.log, please switch the logging level to WARN, restart all Document Server services and try to save the settings anew. Try to look for error messages in converter/out.lo...
by Carl
Tue Feb 05, 2019 8:06 am
Forum: Documents
Topic: CSV file detection
Replies: 3
Views: 92

Re: CSV file detection

Hello,

Please provide a more detailed step-by-step scenario of reproducing the issue.

Also please describe exactly what ONLYOFFICE product you are using and what versions of ONLYOFFICE components are installed.
by Carl
Tue Feb 05, 2019 8:03 am
Forum: Document Server
Topic: conditional formatting is there - but where is it?
Replies: 9
Views: 2354

Re: conditional formatting is there - but where is it?

Hello cmurtagh,

We are planning to add full support of conditional formatting in the version 6.0 of ONLYOFFICE Document Editors. We hope to release it in August 2019 but the terms may shift. Sorry for the inconvenience.