Search found 424 matches

by Carl
Fri Sep 25, 2020 7:46 am
Forum: Miscellaneous
Topic: Android documents version: ssl handshake problem
Replies: 1
Views: 6

Re: Android documents version: ssl handshake problem

Hello Cassielvandisse,

Please check the domain name of your portal here:
https://www.sslshopper.com/ssl-checker.html

Perhaps, intermediate certificate is missing on the server.

Also try to add #ssloff to the address of the portal and check if the connection is possible: https://example.com/#ssloff
by Carl
Mon Sep 21, 2020 10:21 am
Forum: Documents
Topic: Response codes from document storage service
Replies: 1
Views: 264

Re: Response codes from document storage service

Hello Jonatan,

There are only error:0 and error:1 codes available. Error:1 means there are errors during saving, error:0 - no errors.
by Carl
Thu Sep 17, 2020 8:23 am
Forum: ownCloud/Nextcloud ONLYOFFICE integration app
Topic: Page displaying issue in version 5.0.0
Replies: 2
Views: 276

Re: Page displaying issue in version 5.0.0

Hello,

We have just released a new version of the connector for Nextcloud (6.0.0) where we fixed this bug and also added forcesave (intermediate version saving) support. Please install the update and check if the issue persists.
by Carl
Fri Sep 11, 2020 4:40 pm
Forum: ownCloud/Nextcloud ONLYOFFICE integration app
Topic: Page displaying issue in version 5.0.0
Replies: 2
Views: 276

Re: Page displaying issue in version 5.0.0

Hello,

We are aware of this bug. It will be fixed in the next version of ONLYOFFICE connector for Nextcloud. You can avoid this issue by clicking Back in the browser and reopening the editor.
by Carl
Thu Sep 03, 2020 4:11 pm
Forum: Notification issues
Topic: No activation email recieved
Replies: 5
Views: 414

Re: No activation email recieved

Hello technotikker,

Please go to /var/www/onlyoffice/Services/TeamLabSvc/TeamLabSvc.exe.config and let me know whether the MySQL server address in connectionStrings section is indicated as localhost or 127.0.0.1.
by Carl
Thu Sep 03, 2020 10:37 am
Forum: Notification issues
Topic: No activation email recieved
Replies: 5
Views: 414

Re: No activation email recieved

Hello technotikker,

Have you changed the default SMTP settings of the portal? If not, please check if the test email is sent and received correctly.
by Carl
Wed Sep 02, 2020 1:21 pm
Forum: Installation issues
Topic: Debian/RPM package creation from compiled sources
Replies: 1
Views: 114

Re: Debian/RPM package creation from compiled sources

Hello jyotiranjan.jena,

We don't have any publicly available instructions on how to create a deb/rpm package of the Document Server.
by Carl
Wed Sep 02, 2020 1:11 pm
Forum: ownCloud/Nextcloud ONLYOFFICE integration app
Topic: change the date format in the comment box
Replies: 1
Views: 134

Re: change the date format in the comment box

Hello das-ich,

Unfortunately, at the moment the date format in comments is always like on your screenshot and cannot be changed. This issue is registered in our bug-tracking system, but I cannot specify any time frames of when the fix is going to be available. Sorry for the inconvenience.
by Carl
Tue Sep 01, 2020 8:52 am
Forum: Document Server
Topic: Data validation in worksheet
Replies: 15
Views: 7610

Re: Data validation in worksheet

Hello,

Sorry, we still don't have an exact release date for the data validation feature.
by Carl
Fri Aug 28, 2020 4:11 pm
Forum: Documents
Topic: Issue with filters in Excel in readonly mode
Replies: 1
Views: 116

Re: Issue with filters in Excel in readonly mode

Hello, Currently there is no possibility to change filters in view-mode. We have some plans of changing this behavior, but I cannot specify any time frames. For now, you can use this permission: https://api.onlyoffice.com/editors/config/document/permissions#modifyFilter This way the filters will be ...