dev.onlyoffice.org

Hello Ralf,

Could you please give me the link to the guide you used to install the product?

Hello,

Please look for the Nextcloud log in the directory app_data.

Hello,

Are you looking for logs in "/var/log/onlyoffice" on host? When you mount directories in docker run command, the first directory is the one on host, the second one - inside the container. So Document Server logs will be available in "/app/onlyoffice/DocumentServer/logs" on host.

Hello Arne,

Sorry for the delayed reply.

Please open the browser console and make screenshots of errors in Console and Network tab when trying to open a document.

Hello Xavier,

There is no such possibility. You have to choose the required encoding when opening a txt file.

Hello Thommie,

Please note that Document Server strictly requires PostgreSQL, MariaDB is not supported.

You can also try checking converter and docservice logs.

Hello,

Follow this guide to install additional fonts to Document Server:
https://helpcenter.onlyoffice.com/serve ... fonts.aspx

All the steps have to be done inside the Document Server container.

Hello,

Please try to revert all the addresses in the Document Service settings to default ones (replace fileserver with localhost, also remove /welcome/) and check the result. We always recommend to leave the default addresses in this window.

Hello lordleto,

Please check if there are any errors in
/app/onlyoffice/DocumentServer/logs/documentserver/converter/ and /docservice/

Also please make sure that both servers can be accessed by each other via domain names.

Hello,

Could you please elaborate? Do you want to disable a possibility for a user to switch the co-editing mode?