Search found 200 matches

by Carl
Mon Nov 18, 2019 2:02 pm
Forum: ONLYOFFICE One-Click app on Digital Ocean
Topic: HTTPS Login for Nextcloud
Replies: 1
Views: 201

Re: HTTPS Login for Nextcloud

Hello Ralf,

Could you please give me the link to the guide you used to install the product?
by Carl
Mon Nov 18, 2019 2:00 pm
Forum: Docker Version
Topic: Nextcloud Integrated Server Package
Replies: 1
Views: 32

Re: Nextcloud Integrated Server Package

Hello,

Please look for the Nextcloud log in the directory app_data.
by Carl
Thu Nov 07, 2019 7:37 am
Forum: Docker Version
Topic: Storing data outside containers
Replies: 2
Views: 64

Re: Storing data outside containers

Hello,

Are you looking for logs in "/var/log/onlyoffice" on host? When you mount directories in docker run command, the first directory is the one on host, the second one - inside the container. So Document Server logs will be available in "/app/onlyoffice/DocumentServer/logs" on host.
by Carl
Thu Nov 07, 2019 7:35 am
Forum: ownCloud/Nextcloud ONLYOFFICE integration app
Topic: Nextcloud and OnlyOffice under one domain and different paths
Replies: 1
Views: 134

Re: Nextcloud and OnlyOffice under one domain and different paths

Hello Arne,

Sorry for the delayed reply.

Please open the browser console and make screenshots of errors in Console and Network tab when trying to open a document.
by Carl
Thu Nov 07, 2019 7:30 am
Forum: ownCloud/Nextcloud ONLYOFFICE integration app
Topic: force charset to open a text file
Replies: 1
Views: 42

Re: force charset to open a text file

Hello Xavier,

There is no such possibility. You have to choose the required encoding when opening a txt file.
by Carl
Thu Nov 07, 2019 7:26 am
Forum: Installation / Database
Topic: healthcheck: upstream timed out
Replies: 1
Views: 123

Re: healthcheck: upstream timed out

Hello Thommie,

Please note that Document Server strictly requires PostgreSQL, MariaDB is not supported.

You can also try checking converter and docservice logs.
by Carl
Thu Nov 07, 2019 7:25 am
Forum: Docker Version
Topic: How to recognize additional fonts
Replies: 3
Views: 90

Re: How to recognize additional fonts

Hello,

Follow this guide to install additional fonts to Document Server:
https://helpcenter.onlyoffice.com/serve ... fonts.aspx

All the steps have to be done inside the Document Server container.
by Carl
Sun Nov 03, 2019 7:39 am
Forum: Installation issues
Topic: Cannot access document editor on other Computer
Replies: 1
Views: 96

Re: Cannot access document editor on other Computer

Hello,

Please try to revert all the addresses in the Document Service settings to default ones (replace fileserver with localhost, also remove /welcome/) and check the result. We always recommend to leave the default addresses in this window.
by Carl
Sun Nov 03, 2019 7:36 am
Forum: Plugins
Topic: confluence addon say "ONLYOFFICE cannot be reached"
Replies: 1
Views: 179

Re: confluence addon say "ONLYOFFICE cannot be reached"

Hello lordleto,

Please check if there are any errors in
/app/onlyoffice/DocumentServer/logs/documentserver/converter/ and /docservice/

Also please make sure that both servers can be accessed by each other via domain names.
by Carl
Sun Nov 03, 2019 7:20 am
Forum: Document Server
Topic: When co-edit, two different editing modes reduce the user experience
Replies: 1
Views: 143

Re: When co-edit, two different editing modes reduce the user experience

Hello,

Could you please elaborate? Do you want to disable a possibility for a user to switch the co-editing mode?