Search found 564 matches

by Carl
Wed Feb 24, 2021 8:46 am
Forum: Document Server
Topic: Failed to load resource: GET ./doc/-565400707/c/info?t=1614065661595 404 (Not Found)
Replies: 1
Views: 13

Re: Failed to load resource: GET ./doc/-565400707/c/info?t=1614065661595 404 (Not Found)

Hello, We recommend installing the Document Server to a clean server with no other software, especially web servers, installed. Document Server uses nginx as its web server. If you want the DS to be available behind your web server, you need to configure it properly. You can find configuration examp...
by Carl
Wed Feb 24, 2021 8:44 am
Forum: API
Topic: Integrations problem
Replies: 1
Views: 11

Re: Integrations problem

Hello Michal, Please specify the version of the Document Server you are using. Also reproduce the issue, describe your actions step-by-step and send me DS logs /var/log/onlyoffice/documentserver/ As for xls/doc/ppt files, you need to convert legacy format files prior to opening them with ONLYOFFICE ...
by Carl
Wed Feb 24, 2021 8:37 am
Forum: Documents
Topic: List symbols
Replies: 9
Views: 1483

Re: List symbols

Hello lrevesz,

Symbol font is a proprietary Microsoft font, so it is not included into default font package on Linux systems, that's why you need to install it manually.
by Carl
Tue Feb 23, 2021 6:20 pm
Forum: Installation / Database
Topic: Error 500 when trying to access Community Server
Replies: 3
Views: 37

Re: Error 500 when trying to access Community Server

Hello,

ONLYOFFICE Community Server can be installed only on Server versions of Windows (2012 and higher).
by Carl
Sat Feb 20, 2021 4:18 pm
Forum: Documents
Topic: An error has occurred while opening the file
Replies: 2
Views: 33

Re: An error has occurred while opening the file

Hello Maxim,

Please send me Document Server logs /var/log/onlyoffice/documentserver/
by Carl
Sat Feb 20, 2021 12:08 pm
Forum: Document Server
Topic: [Spreadsheet] Lock specific cells
Replies: 12
Views: 4869

Re: [Spreadsheet] Lock specific cells

Hello StavrosMadK,

At the moment we have some other important features to implement, we will get back to cell/sheet protection after release of Document Server 6.3.
by Carl
Fri Feb 19, 2021 2:24 pm
Forum: Installation / Database
Topic: Error 500 when trying to access Community Server
Replies: 3
Views: 37

Re: Error 500 when trying to access Community Server

Hello,

Please check if you have Microsoft asp .net MVC 4 runtime installed on the server. If yes, remove it and restart ONLYOFFICE site in IIS. After that check if error 500 is still there.
by Carl
Fri Feb 19, 2021 2:23 pm
Forum: Miscellaneous
Topic: remove default filter in Task List "No responsible"
Replies: 3
Views: 46

Re: remove default filter in Task List "No responsible"

Yes, filters may be cached sometimes, so you can just clear the browser cache to avoid the issue.
by Carl
Fri Feb 19, 2021 12:58 pm
Forum: Miscellaneous
Topic: remove default filter in Task List "No responsible"
Replies: 3
Views: 46

Re: remove default filter in Task List "No responsible"

Hello level20peon,

Could you please specify the version of Community Server and the browser you are using?
by Carl
Fri Feb 19, 2021 10:20 am
Forum: Documents
Topic: Color Scheme in ONLYOFFICE Docs Word
Replies: 1
Views: 30

Re: Color Scheme in ONLYOFFICE Docs Word

Hello Uli,

Could you please attach an example document so we could reproduce the issue? Also please specify the version of the Document Server you are using.