Search found 98 matches

by Carl
Wed Jan 16, 2019 1:07 pm
Forum: Docker Version
Topic: Need to upgrade OnlyOffice for Nextcloud 14
Replies: 3
Views: 56

Re: Need to upgrade OnlyOffice for Nextcloud 14

Hello,

In this case I'd recommend to remove the current connector (click Disable => Remove option will appear) and then install the new version in the Nextcloud store.
by Carl
Wed Jan 09, 2019 9:47 am
Forum: Docker Version
Topic: Need to upgrade OnlyOffice for Nextcloud 14
Replies: 3
Views: 56

Re: Need to upgrade OnlyOffice for Nextcloud 14

Hello, Please specify the version of Document Server you are currently using. In order to update the Document Server container, you need to simply stop the existing container and then run a new one: https://helpcenter.onlyoffice.com/server/docker/document/docker-installation.aspx Also make sure you ...
by Carl
Wed Jan 09, 2019 9:35 am
Forum: ownCloud/Nextcloud ONLYOFFICE integration app
Topic: Error while loading the document file to be converted...
Replies: 3
Views: 66

Re: Error while loading the document file to be converted...

Hello,

Please check if servers with Owncloud and Document Server can reach each other:

1. Run the command wget https://documentserver_address from the machine with Owncloud.
2. Run the command wget https://owncloud_address from the machine with Document Server.

Check if there are any errors.
by Carl
Wed Jan 02, 2019 8:34 am
Forum: Document Server
Topic: Show version number in Document Server
Replies: 1
Views: 58

Re: Show version number in Document Server

Hello,

You can check the version of your document server by opening any document => there is the About button on the left toolbar of the document editor interface => click it and you will see the version number.
by Carl
Mon Dec 24, 2018 11:59 am
Forum: Documents
Topic: Is there a way to Pin or Dock a document to the Recent List so that it stays there?
Replies: 3
Views: 132

Re: Is there a way to Pin or Dock a document to the Recent List so that it stays there?

Hello,

Thank you for the suggestion.

We will discuss the possibility of adding such feature.
by Carl
Wed Dec 05, 2018 10:33 am
Forum: Installation / Database
Topic: New install CPU usage
Replies: 7
Views: 741

Re: New install CPU usage

Hello StephanW,

I'm glad this helped. I have informed responsible people, we will change the information regarding nodeJS version in the instruction.
by Carl
Wed Dec 05, 2018 7:50 am
Forum: Documents
Topic: Documents: Hide File Menu
Replies: 1
Views: 177

Re: Documents: Hide File Menu

Hello,

No, there is no such possibility.
by Carl
Mon Dec 03, 2018 8:30 am
Forum: Installation / Database
Topic: New install CPU usage
Replies: 7
Views: 741

Re: New install CPU usage

Hello StephanW, 3. Version of NodeJS installed - 11.3.0-1nodesource1 This is the reason of the issue. NodeJS version required for Document Server's functioning is 8.x. Please install it and check if the issue persists. If there is no possibility to downgrade NodeJS, please use the docker installatio...
by Carl
Thu Nov 29, 2018 12:14 pm
Forum: Installation / Database
Topic: New install CPU usage
Replies: 7
Views: 741

Re: New install CPU usage

Hello StephanW,

Please specify the following:

1. OS of the server
2. Document Server version
3. Version of NodeJS installed
4. Check if there are errors in /var/log/onlyoffice/documentserver/spellchecker/