Search found 472 matches

by Carl
Tue Nov 17, 2020 4:14 pm
Forum: Documents
Topic: Version History messed up when JWT enabled
Replies: 4
Views: 286

Re: Version History messed up when JWT enabled

Hi aligazi,

Could you please provide test access to your app? You can send me credentials via PM.
by Carl
Tue Nov 17, 2020 3:22 pm
Forum: Plugins
Topic: How to get document information in plugins?
Replies: 3
Views: 1168

Re: How to get document information in plugins?

Hello Sam Rozhkov,

Could you please describe in details the usage scenario of the plugin and what info do you want to be displayed there?
by Carl
Tue Nov 17, 2020 2:59 pm
Forum: Web server configuration
Topic: Restart Document Server on Windows
Replies: 2
Views: 82

Re: Restart Document Server on Windows

Hello digimip09,

On Windows you need to restart all ONLYOFFICE DocumentServer services in Windows Services (press Win+R => services.msc).
by Carl
Mon Nov 16, 2020 9:35 am
Forum: Documents
Topic: Adding HTML content to DOCX as AltChunk is not showing text
Replies: 9
Views: 760

Re: Adding HTML content to DOCX as AltChunk is not showing text

Hi Rian, Thank you for the report. We added a new bug in our tracking system (#47488). I hope we will fix it in the next Document Server version. Edit: I have received a comment from the development team. The thing is, there are neither style nor paragraph/text properties set in your docx file, and ...
by Carl
Sun Nov 15, 2020 3:37 pm
Forum: Installation issues
Topic: Problem after upgrading Integration Edition
Replies: 1
Views: 59

Re: Problem after upgrading Integration Edition

Hello Markus,

Please try to remove the onlyoffice-documentserver-ie package and install onlyoffice-documentserver-ee instead following this guide:
https://helpcenter.onlyoffice.com/insta ... buntu.aspx
by Carl
Sat Nov 14, 2020 7:20 pm
Forum: Web server configuration
Topic: nextcloud, only offiche and apache vhost
Replies: 3
Views: 257

Re: nextcloud, only offiche and apache vhost

Hi vbelloir,

This is great news. Should you require any other assistance, feel free to ask.
by Carl
Sat Nov 14, 2020 7:19 pm
Forum: Docker Version
Topic: docker Workspace installation
Replies: 3
Views: 99

Re: docker Workspace installation

Unfortunately, your screenshots are not displayed. Please upload them to some other image hosting, like imgur.com or imgbb.com. By the way, integration of Document Server from Workspace solution is no longer possible with other platforms. Please install a separate Document Server for this purpose. G...
by Carl
Sat Nov 14, 2020 2:24 pm
Forum: Docker Version
Topic: docker Workspace installation
Replies: 3
Views: 99

Re: docker Workspace installation

Hello reforo,

The example service of the Document Server inside ONLYOFFICE Workspace does not work after enabling https. Please edit documents in the Documents module of the portal instead of the example. This service is there only to demonstrate the integration capabilities of ONLYOFFICE editors.
by Carl
Fri Nov 13, 2020 7:55 am
Forum: Upgrade
Topic: OnlyOffice forever "Loading..."
Replies: 1
Views: 256

Re: OnlyOffice forever "Loading..."

Hello,

According to info from my colleagues who analyzed the issue on your server, the issue is reproduced only with some particular versions of Google Chrome and might be connected with some NAT rules.
by Carl
Fri Nov 13, 2020 7:51 am
Forum: Upgrade
Topic: Errors after upgrade onlyoffice-controlpanel
Replies: 1
Views: 219

Re: Errors after upgrade onlyoffice-controlpanel

Hello,

Sorry for the delayed reply.

Is the issue still relevant? Please note that we strongly recommend to update ONLYOFFICE Workspace only with the installation script with an additional parameter -u true:
bash workspace-install.sh -u true