Search found 41 matches

by Alexander_mb
Mon Jun 17, 2019 2:26 pm
Forum: Docker Version
Topic: Email search not working
Replies: 6
Views: 356

Re: Email search not working

Hello Johan, We apologize for the delayed response. Please do the following to re-index the search: sudo service god stop sudo service onlyofficeIndex stop curl -X DELETE http://localhost:9200/mail_mail curl -X DELETE http://localhost:9200/files_file mysql -h onlyoffice-mysql-server -u onlyoffice_us...
by Alexander_mb
Sat Nov 10, 2018 8:07 am
Forum: Documents
Topic: Inserted rows vanish
Replies: 3
Views: 841

Re: Inserted rows vanish

Hello drimakus,

Have you tried to download the file and open it locally on the PC, as Carl asked in the previous message?
Also download the file and open it on your computer.
Please send us a screenshot of address settings of ONLYOFFICE integration app in ownCloud.
by Alexander_mb
Sat Nov 10, 2018 8:00 am
Forum: API
Topic: Document.key and collaborative editing
Replies: 1
Views: 547

Re: Document.key and collaborative editing

Hello thomaswollburg, Please follow this https://api.onlyoffice.com/editors/coedit to find information in API documentation about how co-editing works. But how do you see a scenario working where UserA opens a document, edits it, saves it. Then UserB opens the same document - but he will get a new k...
by Alexander_mb
Tue Oct 02, 2018 6:55 am
Forum: API
Topic: Trying to save document using CommandService
Replies: 5
Views: 1163

Re: Trying to save document using CommandService

Hello, The asterix is shown when there are changes which were not saved on the server. Please do the following to check if the changes were not saved: 1. Try to close the tab in browser, if there are any unsaved changes, you will see the following dialog window: "Changes you made may not be saved." ...
by Alexander_mb
Mon Jun 18, 2018 7:52 am
Forum: Enterprise Version
Topic: Migrating from Community Edition (OpenSource) to Enterprise
Replies: 1
Views: 801

Re: Migrating from Community Edition (OpenSource) to Enterpr

Hello weshpoupou,

It is required to make DB dump file and restore it on the new server, as you have rather old versions of components of the Community Edition.
by Alexander_mb
Sat Jun 16, 2018 9:33 am
Forum: Docker Version
Topic: How to Update docker version ?
Replies: 5
Views: 1688

Re: How to Update docker version ?

Hello Merc,

No, you don't need to download the fresh copy of the script. The commands stated in the script tell him always to install the latest versions of ONLYOFFICE components independently for how long ago the script was downloaded.
by Alexander_mb
Sat Jun 16, 2018 9:09 am
Forum: Document Server
Topic: Input Chinese characters automatically add spaces issue
Replies: 1
Views: 847

Re: Input Chinese characters automatically add spaces issue

Hello poplee,

We apologize for the delayed response. We will check this case and notify you about the result.
by Alexander_mb
Sat Jun 16, 2018 9:08 am
Forum: Plugins
Topic: About the invoices plugin
Replies: 1
Views: 1531

Re: About the invoices plugin

Hello poplee,

We have an example of content insert plugin for the document editor. Please follow this link to find it on Github website. There is one more example of search and replace plugin.
by Alexander_mb
Fri Jun 15, 2018 6:56 am
Forum: Docker Version
Topic: How to Update docker version ?
Replies: 5
Views: 1688

Re: How to Update docker version ?

Hello Merc,

1. You do not need to stop the containers, script will do everything automatically.

2. The script does not require any updates. It will install the latest versions of ONLYOFFICE components, as the repositories with the latest versions are indicated in it.
by Alexander_mb
Fri Jun 15, 2018 6:50 am
Forum: Miscellaneous
Topic: File not opening
Replies: 3
Views: 1445

Re: File not opening

Hello NI3,

Please specify the installation type of the Document Server (Docker or DEB/RPM). Version 5.1.2 is not the latest one, please try to update it to version 5.1.4.

We will test this file on the latest version and notify you about the result.