Search found 15 matches

by koksalbasar
Wed Jun 19, 2019 9:48 am
Forum: Upgrade
Topic: Upgrading to 18.10.255
Replies: 8
Views: 442

Re: Upgrading to 18.10.255

Hi everybody,

Can anybody answer me about this issue?

Thank you,
KB
by koksalbasar
Fri Apr 26, 2019 8:07 pm
Forum: Upgrade
Topic: Upgrading to 18.10.255
Replies: 8
Views: 442

Re: Upgrading to 18.10.255

Hi, I installed the file you suggested. The office documents still have a red rectangle with X and the pictures don't appear. I added a sample page pictures. PDF files were blank on the screen before the new installation and they give the following error after installation. Connection is lost. You c...
by koksalbasar
Wed Apr 24, 2019 2:56 pm
Forum: Upgrade
Topic: Upgrading to 18.10.255
Replies: 8
Views: 442

Re: Upgrading to 18.10.255

Hi Carl,

I installed from this file ONLYOFFICE_Community_Edition_Win-install.v18.10.255.exe.
In addition, when I checked out "About this program" the version is 9.6.632

Is there any location to check the number?

Thanks
KB
by koksalbasar
Wed Apr 24, 2019 11:51 am
Forum: Upgrade
Topic: Upgrading to 18.10.255
Replies: 8
Views: 442

Re: Upgrading to 18.10.255

Thank you for your response. I used the community edition installation file (ONLYOFFICE_Community_Edition_Win-install.v18.10.255.exe) for the upgrade. The upgrade is completed without a problem. But my problems still continue. The documents are not shown correctly. * The images/pictures in the Offic...
by koksalbasar
Thu Mar 28, 2019 12:26 pm
Forum: Upgrade
Topic: Upgrading to 18.10.255
Replies: 8
Views: 442

Upgrading to 18.10.255

Hi,

I'm planning to upgrade my Community Edition version to 18.10.255 from 18.04.200 (because pdf files are not shown). But I cannot find any information above version 9.

Could you please suggest me some documentation for this upgrade?

Thanks for your support,
KB
by koksalbasar
Mon Jul 16, 2018 10:43 am
Forum: Notification issues
Topic: IMAP Connection works like POP3 and Inbox not working
Replies: 10
Views: 2918

Re: IMAP Connection works like POP3 and Inbox not working

Hi Maxim, I'm really sorry for my late responses (this is the health issue). I want to thanks for your suggestion. But there are no errors. All items are getting the green check sign. You can see the screenshot from the following link. https://drive.google.com/open?id=11YOM_BB3XU4FISHKtyBm8OxUB6NPyQ...
by koksalbasar
Mon Jun 18, 2018 1:59 pm
Forum: Notification issues
Topic: IMAP Connection works like POP3 and Inbox not working
Replies: 10
Views: 2918

Re: IMAP Connection works like POP3 and Inbox not working

Hi Maxim, Could we find any solution for the following issue? Thanks, Hi Maxim, Yes, we did. We're using cloudflare.com infrastructure and https is working. In addition, the red patches are not working for the upper right side icons. (How many new mails or feed are there?) When I click on the email ...
by koksalbasar
Thu Jun 07, 2018 9:18 am
Forum: Notification issues
Topic: IMAP Connection works like POP3 and Inbox not working
Replies: 10
Views: 2918

Re: IMAP Connection works like POP3 and Inbox not working

Hi Maxim, Yes, we did. We're using cloudflare.com infrastructure and https is working. In addition, the red patches are not working for the upper right side icons. (How many new mails or feed are there?) When I click on the email or the feed icons, I can see the new mail or actions. For example, I c...
by koksalbasar
Mon May 28, 2018 10:23 am
Forum: Notification issues
Topic: IMAP Connection works like POP3 and Inbox not working
Replies: 10
Views: 2918

Re: IMAP Connection works like POP3 and Inbox not working

Hi Maxim,

Nothing is changed. I have to restart the services always (at least one day of the week). Sometimes (40 - 50%) service can't restart itself. That time I must restart my server. This is not efficient.

I had not been finding any solution.

Need helps yet.

Thanks
by koksalbasar
Sat May 12, 2018 9:55 am
Forum: Notification issues
Topic: IMAP Connection works like POP3 and Inbox not working
Replies: 10
Views: 2918

Re: IMAP Connection works like POP3 and Inbox not working

Hi Maxim, Thank you for your answers and guidance. 2. Sometimes the OnlyOffice could not receive the emails. During this problem, OnlyOffice can't receive the emails but can send. Have you checked logs? I found many recursive errors. The last one like this. These are not meaningful for me. I hope it...