Search found 266 matches

by AnaMih
Fri Nov 13, 2015 4:27 pm
Forum: Miscellaneous
Topic: Ads...?
Replies: 3
Views: 2882

Re: Ads...?

web\studio\ASC.Web.Studio\Core\Notify\StudioNotifyService.cs
You should edit the source code. The file is here.
by AnaMih
Thu Nov 12, 2015 4:23 pm
Forum: API
Topic: batch service response "no batch specified"
Replies: 5
Views: 3755

Re: batch service response "no batch specified"

We need more information to analyze the issue. Please specify the "batch service of api" you are trying to call and describe your actions more detailed.
by AnaMih
Thu Nov 12, 2015 4:21 pm
Forum: Miscellaneous
Topic: Slow Community Server (Docker)
Replies: 7
Views: 6685

Re: Slow Community Server (Docker)

Please remove the value "https://partners.teamlab.info/api" in the string <add key="core.payment-partners" value="https://partners.teamlab.info/api" /> and restart service monocerve in Docker container with Community Server. If it doesn't help please analyze the external connections that cause delay...
by AnaMih
Thu Nov 12, 2015 1:52 pm
Forum: Miscellaneous
Topic: Ads...?
Replies: 3
Views: 2882

Re: Ads...?

Thanks a lot for using our service. Sorry for the inconveniences, the issue will be resolved in one of the next versions. Now you can to make the following: add the line <add key="core.notify.tariff" value="false" /> to the file /var/www/onlyoffice/WebStudio/web.appsettings.config (in container with...
by AnaMih
Thu Nov 12, 2015 1:49 pm
Forum: Miscellaneous
Topic: Change Cookie Expiry?
Replies: 3
Views: 3547

Re: Change Cookie Expiry?

I regret to inform you that we do not currently have this functionality. It only can be implemented by using our source code.
by AnaMih
Thu Nov 12, 2015 1:39 pm
Forum: Miscellaneous
Topic: File Move Error: You Cannot Move The Folder To Its Subfolder
Replies: 3
Views: 2930

Re: File Move Error: You Cannot Move The Folder To Its Subfo

Thanks for the information. The issue has been detected.
The fix will be included into one of the next versions. Sorry for inconveniences.
by AnaMih
Thu Nov 12, 2015 1:35 pm
Forum: Installation / Database
Topic: DocumentServer & "document storage service" in same network?
Replies: 1
Views: 1955

Re: DocumentServer & "document storage service" in same netw

The servers must not be located in the same network. But they should be accessible to each other.
Please note that you should wait 10 sec after accessing callbackURL. For additional information please read here and here.
Please specify the issue more detailed if it doesn't help
by AnaMih
Wed Nov 11, 2015 4:21 pm
Forum: Notification issues
Topic: Notification error links
Replies: 5
Views: 4832

Re: Notification error links

We'd recommend to try customizing your domain name following the instructions.
(I regret to inform you that we cannot guarantee that it will be a 100% workaround)
If you cannot use custom domain name or it is already being used, unfortunately there is no other alternative solution.
by AnaMih
Wed Nov 11, 2015 4:16 pm
Forum: Documents
Topic: Performance Issues with docker-compose
Replies: 4
Views: 3415

Re: Performance Issues with docker-compose

Any Browser Console (f12) may be used (such as firebug in Firefox or console in Chrome and so on) to see how long the requests are being performed.
by AnaMih
Wed Nov 11, 2015 3:50 pm
Forum: Miscellaneous
Topic: SASS Setup
Replies: 3
Views: 2823

Re: SASS Setup

The page is not being used and should not be used although the file exists.