Search found 124 matches

by Alexandre
Fri Jun 26, 2020 9:17 am
Forum: Documents
Topic: huge interface
Replies: 4
Views: 342

Re: huge interface

Hello tessem.
It looks like you changed “force-scale” setting. Am I right?
Please try to start app with additional parameter --force-scale=1 and let us know the result.
Also let us know the diagonal of your laptop.
by Alexandre
Mon Jun 22, 2020 12:21 pm
Forum: ownCloud/Nextcloud ONLYOFFICE integration app
Topic: Error while downloading the document file to be converted (Cannot GET /apps/onlyoffice/empty)
Replies: 29
Views: 3099

Re: Error while downloading the document file to be converted (Cannot GET /apps/onlyoffice/empty)

Hi sisim, the perfect scenario is Document Server and Nextcloud installed on the separate servers without any restrictions to access the Internet (proxy-server or firewall).
Do you have the ability to configure the network this way?
by Alexandre
Mon Jun 22, 2020 8:27 am
Forum: ownCloud/Nextcloud ONLYOFFICE integration app
Topic: Error while downloading the document file to be converted (Cannot GET /apps/onlyoffice/empty)
Replies: 29
Views: 3099

Re: Error while downloading the document file to be converted (Cannot GET /apps/onlyoffice/empty)

Hello sisim.
Sorry for late response.
Did you try to test situation without proxy server? We need to check if the proxy is the source of the problem. Could you please reproduce your tests without proxy-server and let us know the result.
by Alexandre
Mon Jun 08, 2020 12:54 pm
Forum: ownCloud/Nextcloud ONLYOFFICE integration app
Topic: Error while downloading the document file to be converted (Cannot GET /apps/onlyoffice/empty)
Replies: 29
Views: 3099

Re: Error while downloading the document file to be converted (Cannot GET /apps/onlyoffice/empty)

Hello sisim. Thank you for provided data. Please check mutual availability between servers with command  wget . Go to Nextcloud server and run wget https:domain_name_of_ONLYOFFICE . And vice versa. Go to ONLYOFFICE server and execute wget https:domain_name_of_Nextcloud inside of Document Server cont...
by Alexandre
Fri Jun 05, 2020 12:54 pm
Forum: ownCloud/Nextcloud ONLYOFFICE integration app
Topic: Error while downloading the document file to be converted (Cannot GET /apps/onlyoffice/empty)
Replies: 29
Views: 3099

Re: Error while downloading the document file to be converted (Cannot GET /apps/onlyoffice/empty)

Hello sisim. I received the letters. First of all, please update your Document Server. Current version is 5.5.3. After that, please reproduce your issue. Go to the Nextcloud – ONLYOFFICE connector page – click Save button and make a screenshot of any error. After that, please send us fresh Document ...
by Alexandre
Thu Jun 04, 2020 3:26 pm
Forum: API
Topic: Edit Documents "Shared to me" in Google?
Replies: 1
Views: 298

Re: Edit Documents "Shared to me" in Google?

Hello johnywhy.
Do you mean Google Drive add-on ONLYOFFICE Personal?
https://gsuite.google.com/marketplace/a ... 8840568076
If so, you can edit documents in “Shared with me” folder. Please describe situation in detail. What exactly are the difficulties with?
by Alexandre
Thu Jun 04, 2020 1:11 pm
Forum: ownCloud/Nextcloud ONLYOFFICE integration app
Topic: Error while downloading the document file to be converted (Cannot GET /apps/onlyoffice/empty)
Replies: 29
Views: 3099

Re: Error while downloading the document file to be converted (Cannot GET /apps/onlyoffice/empty)

It’s a little bit strange. I don’t see any messages in PM or my email address. Could you please resend data to support@onlyoffice.com with mark “techsupport/2 level”. Also attach a link to this forum thread to the letter.
by Alexandre
Wed Jun 03, 2020 8:09 am
Forum: API
Topic: Use API with JAVA
Replies: 24
Views: 1887

Re: Use API with JAVA

Hello luodashuai.
Please describe your issue in more detail. What kind of error do you have?
by Alexandre
Fri May 29, 2020 3:43 pm
Forum: ownCloud/Nextcloud ONLYOFFICE integration app
Topic: Question to the Documenten server with Nextcloud and own domain (access)
Replies: 3
Views: 271

Re: Question to the Documenten server with Nextcloud and own domain (access)

Am I right that Nextcloud is available via https? If so, you should get SSL cert for Document Server. Otherwise, you will receive Mixed Content errors when you try to open a file for editing. We recommend you to get https-protocol to your Document Server. We have information about “how to do it” on ...
by Alexandre
Fri May 29, 2020 11:27 am
Forum: ownCloud/Nextcloud ONLYOFFICE integration app
Topic: scrolling to fast
Replies: 7
Views: 575

Re: scrolling to fast

Hello jedibrooker.
Am I right that the issue occurs on your iOS or MacOS devices in spreadsheets only? If not, please describe situation in detail.